Student Services Navigator: Financial Aid & Outreach

Shasta College; Redding (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Shasta College is seeking a qualified Classified staff member to support student services, admissions, and financial aid processes. The role involves outreach, data processing, and maintaining confidential student records in a fast-paced campus environment.

The position requires strong organizational skills, attention to detail, and the ability to work collaboratively with diverse staff and students. It offers a stable full-time schedule with CalPERS retirement and opportunities for professional

Qualifications

• Three years of increasingly responsible experience in student services.
• AA degree or higher preferred.
• Experience in customer service and bookkeeping preferred.
• Understanding of FERPA and student records.

Responsibilities

• Plans, coordinates, and implements student services outreach and operations.
• Monitors and processes student services applications and eligibility.
• Assists in budgeting and data reporting for student services programs.
• Provides information and support to students regarding financial aid, transcripts, and records.

Skills

Customer service

Data entry

Record keeping

Communication skills

Education

AA Degree or equivalent

Job description

Shasta College is seeking a qualified Classified staff member to support student services, admissions, and financial aid processes. The role involves outreach, data processing, and maintaining confidential student records in a fast-paced campus environment.

The position requires strong organizational skills, attention to detail, and the ability to work collaboratively with diverse staff and students. It offers a stable full-time schedule with CalPERS retirement and opportunities for professional