Student Services Front Desk & Scheduling Assistant

Colorado Mesa University; United States; On-site; USD 19,286 - 30,307; Part time

Job summary

Colorado Mesa University seeks a Front Desk Assistant for the Center for Academic Support to welcome students and handle tutoring program inquiries. The role includes scheduling appointments, data entry, and maintaining a welcoming front desk environment on campus.

The ideal candidate is a current CMU student with strong communication and customer service skills, able to multitask and work both independently and with a team in a fast-paced setting.

Qualifications

• Currently enrolled CMU student in good academic standing.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Comfortable using computers and scheduling software.
• Ability to multitask while staying organized.

Responsibilities

• Greet students, faculty, staff, and visitors with a positive and professional attitude.
• Answer phones, emails, and in-person inquiries regarding tutoring and CAS programs.
• Schedule, modify, and cancel appointments using scheduling software.
• Check students in for tutoring and academic support appointments.
• Maintain accurate records and assist with data entry and attendance tracking.
• Monitor the front desk and waiting area to ensure a welcoming, organized environment.
• Provide general administrative support and assist staff with daily operational needs.
• Assist with outreach events, promotional activities, and special projects as assigned.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Office software

Data entry

Education

CMU student in good standing

Tools

Microsoft Office

Job description

Colorado Mesa University seeks a Front Desk Assistant for the Center for Academic Support to welcome students and handle tutoring program inquiries. The role includes scheduling appointments, data entry, and maintaining a welcoming front desk environment on campus.

The ideal candidate is a current CMU student with strong communication and customer service skills, able to multitask and work both independently and with a team in a fast-paced setting.