Student Services Coordinator

Grand Valley State University - Battle Creek & SW Michigan; Jackson (MI); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Tuition waiver for undergraduate and graduate courses

Up to four weeks of accrued vacation

Job summary

A leading higher education institution in Jackson, MI, seeks a Senior Talent Acquisition Specialist to oversee operations at Jackson College. The role involves liaising between institutions, enhancing recruitment efforts, and engaging students, with a starting salary of $45,000 based on experience. The ideal candidate has experience in higher education and strong interpersonal skills.

Qualifications

• Minimum of 1-3 years of work experience in higher education.
• Ability to manage multiple projects and calendars simultaneously.
• Experience working under pressure and meeting deadlines.

Responsibilities

• Develop a thorough understanding of Jackson College and GVSU academic programming.
• Organize and host recruitment and engagement events.
• Collaborate with GVSU Admissions and Advising.

Skills

Communication Skills

Project Management

Interpersonal Skills

Computer Software Proficiency

Education

Experience in Higher Education

Tools

Microsoft Office

Outlook

Teams

Job description

Overview

Senior Talent Acquisition Specialist @ GVSU | CDIR Certified

Student Services Coordinator GVSU at Jackson College - OMNI Southwest Michigan

Benefits are effective on the first day of employment!

• Medical, Dental, and Vision insurance offered.
• Generous 403B contributions by employer and employee fully vested after 2 years.
• Tuition is waived for undergraduate and graduate courses!
• Up to four weeks of accrued vacation.
• Work-Life Program to assist in achieving a balanced life between work and personal needs.
• More benefits can be found on our website at https://www.gvsu.edu/hro/benefits/

Summary:

This position is a dual responsibility that will (1) oversee GVSU’s day-to-day operations at GVSU’s Jackson College Central Campus in Jackson, MI, and (2) serve as a liaison between Jackson College and GVSU through gaining a core knowledge of its programs, services, and supports and advising students accordingly. This position will actively build out the center’s recruitment, community engagement, academic programming efforts, in collaboration with GVSU’s Offices of Graduate & Lifetime Learning, Admissions, Advising, and Academic Affairs, and concomitantly, build strong relationships with the Student Success Navigators at Jackson College to ensure an easy handoff of students matriculating to GVSU.

Required Qualifications and Education:

• Minimum of one to three (1-3) years of work experience in higher education (community college or 4-year institution).
• Experience with various computer software applications (Microsoft Office, Outlook, Teams, etc).
• Excellent written, verbal, and interpersonal communication skills.
• Commitment to GVSU’s vision of diversity, inclusion, and equity.
• Ability to manage multiple projects and calendars simultaneously.
• Experience working under pressure, multi-task, and meeting deadlines in a fast-paced environment.
• Ability to demonstrate professionalism, punctuality, and work self-sufficiently with little direction when required.
• Ability to develop and maintain professional and collegial relationships with peers, customers, administrators, etc.
• Cooperative team player with the ability to collaborate effectively with faculty/staff of all levels throughout the university.
• Ability to maintain a flexible work schedule, including some nights and weekends.

Preferred Qualifications:

• Prior or current relationship (alumni, staff, and faculty) with Jackson College and/or the Jackson, MI community.
• Experience working in admissions, academic advising, career services, or event planning.

Primary Duties:

• Develop a thorough understanding of Jackson College and GVSU academic, co-curricular and extracurricular programming.
• Provide expertise and assistance for prospective and current GVSU students regarding transfer information, including equivalencies, transfer resources and scholarships, to include transfer to graduate-level programming.
• Organize and host recruitment and engagement events, such as Transfer Fairs, classroom visits, social events for current and prospective GVSU students, and community outreach.
• Work to ensure courses offered onsite at Jackson College’s campus meet the needs of our undergraduate population - including course scheduling suggestions and faculty staffing facilitation.
• Facilitate appropriate connections between Jackson College (JC) students and GVSU/JC support resources.
• Work along with the appropriate Jackson College contacts to ensure processes and procedures are in place for students to make a seamless transition to GVSU.
• Collaborate with GVSU Admissions and GVSU Advising to assist in the recruitment and retention of prospective and current GVSU students (inquiry, general advising appointment, admission process, orientation, Financial Aid, satisfactory academic progress, course selection, etc.) utilizing GVSU systems (Banner, Slate, etc.).
• Hire, train and supervise work-study students employed in the GVSU at Jackson College Center.
• Coordinate virtual and in-person visitors from GVSU’s main campus to ensure current and prospective students can connect with subject-matter experts in areas such as Career Service, Admissions, Financial Aid, Professional and Faculty Advisors, etc.
• Coordinate with the Jackson College Student Success Navigator Corps to ensure an easy transition for students who wish to attend GVSU.
• Provide Jackson College with any instructional transfer program changes in order to maintain a solid instructional pathway for students enrolling from Jackson College.
• Perform other duties as required/assigned by leadership.

Salary: Minimum starting salary of $45,000; commensurate with experience

Innovator mentality ∙ Fosters inclusive and equitable community ∙ Well-being oriented ∙ Asset mindset ∙ Acts with integrity ∙ Emotionally intelligent ∙ Collaborative teamwork ∙ Empowering

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education and Administrative
• Higher Education