Career Advisor - Jackson Community College

Michigan Works! Southeast; Jackson (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Pay in lieu of health insurance

Disability benefits

Retirement with 4% employer match

Paid time off

Paid Holidays

Employee assistance program

Job summary

Michigan Works! Southeast, serving Jackson and surrounding counties, seeks a Career Advisor to guide students through college training and connect them with employers identified by MWSE’s Business Services.

The role focuses on providing services that help students complete education and reach employment goals. The position is on-site four days a week at Jackson College with one day at the Jackson American Jobs Center.

Qualifications

• Associate degree or equivalent in human services, case management or related field.
• Excellent communication and interpersonal skills required.
• Knowledge of WIOA, TAA, RESEA, PATH, FAET, JMG, Wagner-Peyser and UI program rules preferred.

Responsibilities

• Provide excellent customer service to students, clients and partners.
• Enroll clients in applicable programs and determine eligibility.
• Enter detailed records in the MIS and maintain case notes.
• Assist with job readiness, resume writing, and mock interviews.
• Travel between service centers and partner sites as needed.

Skills

Communication skills

Interpersonal skills

Travel readiness

Regulatory knowledge

Education

Associate degree or equivalent

Bachelor’s degree preferred

Job description

Position:Career Advisor - Jackson Community College

Location: Jackson, MI

Job Id:278

# of Openings:1

Job Title: Career Advisor – Jackson Community College

Location: Michigan Works! Southeast - Jackson Service Center and Jackson Community College
Reports to: Service Center Manager
Supervises: N/A
FLSA Status: Full-time, Non-exempt
Come Join Our Team!
At Michigan Works! Southeast, we are the front lines of workforce development, meeting the talent demands of local employers and addressing the unique needs of the communities in Southeast Michigan. Serving Hillsdale, Jackson, Lenawee, Livingston, and Washtenaw counties, we are committed to delivering services that help businesses find skilled workers and provide a competitive edge for career seekers. By creating meaningful connections, we empower individuals to build a brighter future and support businesses in achieving their goals.
If you are passionate about making a difference in your community and want to be part of a team that helps shape the future workforce, we invite you to join us. Together, we can create pathways to success for both career seekers and employers.

Job Summary

The Jackson College MWSE Career Advisor will identify, assess, prepare, and support students through positive completion of their college training program. The career advisor will connect students to jobs with employers identified by the Michigan Works! Southeast Business Services team and the Pure Michigan Talent Connect website. The primary objective of the Career Advisor is to provide all registered or enrolled students with the services, assistance, and resources they need to complete their education and reach their employment goals.

Essential Duties and Responsibilities

• Provide excellent customer service to students, clients and partners
• Provide case management services to all clients participating in workforce activities and receiving supportive services
• Enroll clients in applicable programs when appropriate. Determine eligibility based on state and federal regulations.
• Recommend supportive services, evaluate and process clients’ request for supportive services to determine eligibility
• Assess client skills utilizing required basic skill assessments and compatibility tests
• Process all program required documentation and maintain accurate and complete case notes as required by state and federal program regulations
• Enter detailed record of all activities, assessments, actions, and case notes in management information system.
• Prepare clients for job readiness by providing job search assistance, resume writing, mock interviews and soft skills training
• Supervise job search, provision of training, provide referrals to Business Services Team
• Work with employers to secure work experience locations, contracts and monitoring of work-based learning activities for program participants
• Maintain open lines of communication with clients to ensure program compliance
• Achieve all performance standards, requirements and measures
• Must have knowledge of and comply with laws, regulations, policies, procedures and outcomes mandated by the program funding sources and funding streams, including Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAET), and WIOA Title II
• Comply with the Wagner-Peyser Act regulations, and the Employment Services State Policies and Manual including mandated processes for serving populations such as the Veterans and persons with disabilities
• Attend all required meetings with partners and Michigan Works! Southeast staff
• Outreach, intake, assessment, eligibility determination, collection of applicable documentation per funding source, recommendation of program enrollment, development and implementation of the Individual Service Strategy (ISS) are required duties and responsibilities
• Understanding and awareness of community partners and resources for necessary referrals
• Write quarterly success stories on achievements of participants.
• Attend required afterhours or weekend community events sponsored by other community partners
• Travel between service centers and other sites as necessary to meet the needs of the organization
• Handle stress appropriately and interact well with other
• Other duties as assigned

Qualifications

All agency team members are expected to be technically competent and committed to continuous development of their skills. The following skills, knowledge and education or certifications are specifically required for this position:

• Associate’s degree or equivalent directly related experience, in human services field, case management or related fields; Bachelor’s degree preferred
• Excellent communication and interpersonal skills required
• Ability to interact with employees and customers in a professional manner at all times including during stressful situations is required
• Knowledge of applicable federal and state regulations with respect to employment and training programs and/or career and technical education programs
• Knowledge of Workforce Innovation and Opportunity Act (WIOA), Trade Adjustment Assistance (TAA), Reemployment Services and Eligibility Assessment (RESEA), Partnership, Accountability, Training, Hope (PATH), Food Assistance Employment and Training (FAE&T) and Jobs for Michigan Graduates (JMG), Wagner-Peyser, and Unemployment Insurance Agency program rules and regulations preferred
• Experience working with education, community, public and non-profit organizations
• Ability to travel between service centers and community organizations to meet the needs of the organization as required

Work Location: The Jackson College MWSE Career Advisor will work on-site at Jackson College four days a week and report the Jackson American Jobs Center one day each week.

Compensation:$19.83 to $26.46 per hour.

Benefits Offered:

At Michigan Works! Southeast, we are committed to supporting our employees' well-being and professional growth. We offer a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance
• Pay in Lieu of Health Insurance
• Short- and Long-Term Disability
• Retirement Benefit with a 4% Employer Match
• Generous Paid Time Off
• Paid Holidays
• Employee Assistant Program

Physical Demands

Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials on an LCD screen and smartphone, hearing and speech sufficient to communicate in person and over the telephone. These requirements may be accommodated for otherwise qualified individual requiring and requesting and/or needing additional accommodations.

Michigan Works! Southeast provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, veteran status, political affiliation or belief, physical or mental disability, genetic information, age, sexual orientation, gender identity, height, weight, or any other legally protected status in accordance with applicable federal, state and local laws.

We are proud to be Certified at the Silver Level with the Michigan Veterans Affairs Agency Veteran Friendly Employer Program. As a Silver Member, we are committed to helping Veterans and their families gain and retain employment. We care about bridging the gap between civilian and military employment.

Creating Connections to a Better Future!