Student Services Associate

Swift Transportation; Phoenix (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Disability Insurance

Life Insurance

Employee Stock Purchase Plan

Paid training

Wellness programs

Flexible Spending Account

Tuition Assistance Programs

Military Leave

Vendor discounts

Job summary

Swift Transportation in Phoenix is seeking an Office Administrator to support recruiters and academy staff. You will help with student files, schedule pre-employment screenings, and ensure DOT/non-DOT paperwork compliance, coding students after graduation, and maintaining timely processes.

The role requires 2 years of office admin experience, strong communication, and MS Office proficiency. It is an on-site, full-time position with growth opportunities and a competitive hourly rate.

Qualifications

• 2 years' office administrative experience required.
• Must possess advanced oral and written communication skills.
• Must possess strong interpersonal and problem solving skills.

Responsibilities

• Assist Recruiters/Processors and Academy Coordinators with student files for accuracy and completion.
• Coordinate, schedule, and monitor student pre-employment screening and permit test appointments to ensure student is prepared to attend academy classes.
• Ensure drug screens are completed in a timely fashion and follow up with DER as needed.
• Enter drug screen data.
• Obtain required documentation per Board of Education
• Follow up on audit deficiencies & holds and assist Academy Coordinators/Processors with VOE's medical releases, self-certifications, compliance reports, and iSleep.
• Coordinate with Driver Qualification to include completion of DOT and Non-DOT paperwork as required by audit.
• Schedule student for Week 2 class at Swift Academy as needed.
• Code student upon Graduation.
• Proactively work to assist others in achieving the organization's objectives.

Skills

Office administration

Communication skills

Interpersonal skills

Problem solving

Tools

Microsoft Office

Job description

Hourly Rate: $20-$23/hourly based on qualifications and experience

Shift: Monday- Friday 8AM-5PM

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do

Ensure all process steps are followed and completed in a timely fashion so to ensure driver students are coded as drivers within 30 minutes of graduation.

• Assist Recruiters/Processors and Academy Coordinators with student files for accuracy and completion.
• Coordinate, schedule, and monitor student pre-employment screening and permit test appointments to ensure student is prepared to attend academy classes.
• Ensure drug screens are completed in a timely fashion and follow up with DER as needed.
• Enter drug screen data.
• Obtain required documentation per Board of Education
• Follow up on audit deficiencies & holds and assist Academy Coordinators/Processors with VOE's medical releases, self-certifications, compliance reports, and iSleep.
• Coordinate with Driver Qualification to include completion of DOT and Non-DOT paperwork as required by audit.
• Schedule student for Week 2 class at Swift Academy as needed.
• Code student upon Graduation.
• Proactively work to assist others in achieving the organization's objectives.

Qualifications: What you need to bring

• 2 years' office administrative experience required.
• Previous experience in transportation industry preferred.
• Must possess basic proficiency with Microsoft Office suite.
• Must possess advanced oral and written communication skills.
• Must possess strong interpersonal skills.
• Must possess strong problem solving skills.

What we offer:

• Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
• Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
• Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
• Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.