Student Services and Event Specialist

Abundance Network; United States; Hybrid; USD 104,766,000 - 110,139,000; Full time

Job summary

Stanford University’s Department of Political Science seeks a Student Services and Events Specialist to support graduate and undergraduate student affairs and weekly academic workshops. You will play a key role in coordinating events, managing travel and itineraries, and assisting with course and enrollment administration.

The role requires teamwork, customer focus, excellent written and verbal communication, and the ability to handle multiple tasks with attention to detail while maintaining

Qualifications

• Minimum education: Associates degree or equivalent with relevant experience.
• Strong written and verbal communication skills.
• Ability to learn compliance with university policies and external regulations.
• Customer service mindset and ability to work with students and staff.

Responsibilities

• Support graduate and undergraduate student affairs and weekly academic workshops.
• Manage logistics for outreach activities, meetings, and events.
• Organize and communicate itineraries for workshops and travel as needed.
• Assist with course and enrollment administration and Summer Research College program.

Skills

Teamwork

Customer focus

Communication

Attention to detail

Relationship management

Continuous learning

Education

Associates degree

Tools

Microsoft Office

Job description

This position has been deemed critical by the School of Humanities and Sciences Dean’s Office and is exempt from the hiring freeze.

Work Arrangement

Hybrid – at least three days per week on-site.

Budgeted Salary

The budgeted base salary range for this position is $36.54 - $38.46 per hour.

Department/Program Description

Stanford Political Science is an academic department consisting of 40+ faculty and lecturers as well as post-doctoral scholars and approximately 90+ graduate students and 150 undergraduate majors and minors. We are a strong team of seven full time administrative staff that encourages collaboration, opportunities for professional growth and a positive working experience for all team members.

Brief Position Summary

The Department of Political Science is seeking a Student Services and Event Specialist who will be responsible for supporting graduate and undergraduate student affairs for the department as well as weekly academic workshops.

This position is a key member of the administrative team supporting the department’s student services group and faculty with course and enrollment administration. The position also manages academic and social events for students and organizes the Summer Research College program. The role also includes independently managing logistical arrangements for weekly academic workshops which may include travel arrangements, organizing itineraries and workshop communication.

This is a 100%, non-exempt, continuing position.

Preferred Qualifications

The Student Services & Events Specialist must possess a team-based and customer-focused mindset. It is critical that this position exhibit the ability to practice sound judgment and decision-making, effective written & oral communication, strong attention to detail and respectful relationship management. This position must also exhibit a strong desire to continuously learn new and unfamiliar business topics, policies and procedures as they relate to the department of Political Science.

Responsible for administering and managing a broad range of programs, services and activities that are student facing and/or impact students, which may include admissions, financial aid, housing, registrar services, visa services, student life, and academic and career counseling advising services.

Core Duties

• Review documents and forms for completeness, track files for follow up and distribute for review.

• Research and resolve routine issues, refer complex issues to other staff.

• Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.

• Coordinate logistics for outreach activities, meetings, and events.

• Respond to routine inquiries from students, faculty, external constituents, and staff.

• Serve as a subject matter resource to students and other departments.

• Contribute to general office administration and process improvements.

• May train and direct day to day activities of student and temporary workers.

Minimum Education and Experience

Associates degree and one year of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities

• Strong written and verbal communication skills.

• Basic computer skills, including experience with Microsoft Office Suite.

• Customer service skills.

• Basic office administration skills.

• Ability to learn compliance with legal, financial, and university policies and external regulations.