Student Services and Event Specialist

Stanford University School of Medicine; Palo Alto (CA); Hybrid; USD 50,000 - 53,000; Full time

Job summary

Stanford Political Science seeks a Student Services and Events Specialist to support graduate and undergraduate student affairs and weekly workshops. The role involves managing enrollment tasks, academic workshops, and Summer Research College logistics.

The position is part of the department’s administrative team, with responsibilities for event planning and coordination, travel arrangements, and workshop communications. Prior experience in student services is preferred.

Qualifications

• Associates degree and one year of relevant experience or equivalent combination.

Responsibilities

• Review documents and forms for completeness and track files for follow-up.
• Research and resolve routine issues; refer complex issues to other staff.
• Input data and update databases, websites, literature, and materials; prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day-to-day activities of student and temporary workers.

Skills

Communication

Microsoft Office

Customer service

Office administration

Compliance awareness

Education

Associates degree

Tools

Microsoft Office

Job description

Job Description

This position has been deemed critical by the School of Humanities and Sciences Dean’s Office and is exempt from the hiring freeze.

Work Arrangement

Hybrid – at least three days per week on-site.

Budgeted Salary

The budgeted base salary range for this position is $36.54 - $38.46 per hour.

The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the university’s largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.

Department/Program Description

Stanford Political Science is an academic department consisting of 40+ faculty and lecturers as well as post-doctoral scholars and approximately 90+ graduate students and 150 undergraduate majors and minors. We are a strong team of seven full time administrative staff that encourages collaboration, opportunities for professional growth and a positive working experience for all team members.

Brief Position Summary

The Department of Political Science is seeking a Student Services and Event Specialist who will be responsible for supporting graduate and undergraduate student affairs for the department as well as weekly academic workshops. This position is a key member of the administrative team supporting the department’s student services group and faculty with course and enrollment administration. The position also manages academic and social events for students and organizes the Summer Research College program. The role also includes independently managing logistical arrangements for weekly academic workshops which may include travel arrangements, organizing itineraries and workshop communication. This is a 100%, non-exempt, continuing position.

Preferred Qualifications

The Student Services & Events Specialist must possess a team-based and customer-focused mindset. It is critical that this position exhibit the ability to practice sound judgment and decision-making, effective written & oral communication, strong attention to detail and respectful relationship management. This position must also exhibit a strong desire to continuously learn new and unfamiliar business topics, policies and procedures as they relate to the department of Political Science.

Responsibilities

Core Duties

• Review documents and forms for completeness, track files for follow up and distribute for review.
• Research and resolve routine issues, refer complex issues to other staff.
• Input data, update electronic databases, web sites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day to day activities of student and temporary workers.

Minimum Education And Experience

Associates degree and one year of relevant experience, or combination of education and relevant experience.

Knowledge, Skills And Abilities

• Strong written and verbal communication skills.
• Basic computer skills, including experience with Microsoft Office Suite.
• Customer service skills.
• Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.