Student Services Advisor

Istituto Marangoni Miami (IMM); Miami (FL); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

Istituto Marangoni Miami is seeking a Student Services Advisor to support student success across campus life, housing, career services, and overall student experience. You will guide students, maintain records, and collaborate with faculty and staff to promote a welcoming environment and meaningful engagement.

The role emphasizes empathy, confidentiality, and proactive service in a diverse international student population, reporting to the Director of Student Affairs and Career Services.

Qualifications

• Bachelor’s degree in a related field (required).
• Proficiency in English and Spanish (required).
• Experience in higher education, student services or similar roles (preferred).
• Familiarity with student information systems and administrative tools (preferred).

Responsabilités

• Assist students with navigating campus services and policies.
• Identify and address student concerns or connect to appropriate departments.
• Maintain accurate records and ensure privacy standards are met.
• Lead student support sessions focused on personal development and adjustment to university life.
• Support daily operations of student housing and communicate with students.
• Contribute to orientations, engagement initiatives, and campus events.
• Provide housing information, check-in/check-out guidance, and residential life inquiries.
• Assist with placement procedures and career services activities.
• Collaborate with faculty and staff to ensure a holistic student experience.
• Perform other duties to support the Student Affairs Department.

Connaissances

Interpersonal skills

Communication

Organizational skills

Multitasking

Empathy

Confidentiality

Student guidance

Formation

Bachelor's degree in a related field

Outils

Student information systems

Administrative tools

Description du poste

Miami, United States | Posted on 12/03/2025

TheStudent Services Advisorplays a key role insupporting student success and enhancing the overall student experienceatIstituto Marangoni Miami. This position provides direct assistance andguidance to students across various aspects of campus life, including student housing,career services processes, and general student support.

The ideal candidate is approachable, student-centered, andcommitted to creating a welcoming and inclusive environment that fosterspersonal growth, engagement, and success throughout the student journey.

Reports to: Director of Student Affairs andCareer Services

Requirements

• Serve as aresource to help students navigate institutional services, policies, andresources available on campus.
• Identify andaddress student concerns, providing appropriate solutions or connectingthem with other departments as needed.
• Maintainaccurate student records and ensure compliance with institutionalstandards and privacy policies.
• Facilitatestudent support sessions focused on personal development, adjustment touniversity life, and overall well-being.
• Support thedaily operations of student housing, ensuring clear and timelycommunication with students.
• Contribute tostudent orientations, engagement initiatives, commencement ceremonies, andevents that promote a sense of belonging and connection to the campuscommunity.
• Providepersonalized assistance to students regarding housing information,check-in/check-out procedures, and residential life inquiries.
• Assist withplacement procedures and career services activities, including supportingadvisory sessions, workshops, and career development events.
• Collaboratewith faculty and staff to ensure a holistic and consistent studentexperience.
• Perform otherrelated duties as assigned to support the Student Affairs Department.

Education / Experience

• Bachelor’sdegree in a related field (required)
• Proficiency inEnglish and Spanish (required)
• Experience in highereducation, student services or similar roles (preferred)
• Familiaritywith student information systems and administrative tools (preferred)

Skills & Abilities

• Excellentinterpersonal and communication skills with a diverse, internationalstudent population
• Strongorganizational and multitasking abilities
• Empathy,professionalism, and a genuine commitment to student success
• Ability toguide students effectively through various university services andprocedures
• Collaborativeapproach to problem-solving and service delivery
• Attention todetail and confidentiality in handling student information
• Positive,proactive attitude and adaptability in a dynamic academic environment