Student Services Advisor

Hunter Hamilton; Lisle (IL); Hybrid; USD 47,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Short-term disability

Employee discounts

Career advancement opportunities

Job summary

Hunter Hamilton is hiring College Advisors to promote student success through advisement in academic planning, registration, financial aid, and compliance. The role is hybrid: in-office Mon-Thurs and remote on Fri, with a 40-hour week and a starting pay of $23 per hour.

Daily duties include processing financial transactions, guiding students through funding options, and assisting with course registration while ensuring awareness of policies and federal/state regulations.

Qualifications

• 1+ years of customer service or related experience.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work independently and as part of a team.
• Self-starter with the ability to prioritize effectively.
• Eligible to obtain and maintain NSLDS system access.

Responsibilities

• Process and review student financial transactions.
• Assist admissions in new student intake and explain costs and funding options.
• Create and confirm financial plans and monitor student accounts for eligibility.
• Help students with course registration and degree requirements.
• Maintain knowledge of programs, policies, and regulations.

Skills

Customer service

Interpersonal skills

Communication

Problem-solving

Independent work

Self-motivation

Prioritization

Tools

NSLDS system

Job description

We have multiple openings for College Advisors to join our growing team! The role is responsible for promoting student success and providing comprehensive student support through accurate and responsive advisement in the areas of academic advising, registration, financial aid, and healthcare compliance/practicum.

Schedule: Must be flexible for an 8am-5pm, 9am-6pm, or 10am-7pm schedule, 40 hours/week

Pay: The starting pay rate will be between $23/hr and we promote career progression opportunities.

Work Model: Hybrid (Mon-Thurs in-office and Fri remote)

Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!

Day in the Life -

• Accurately process and review student financial transactions


• Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education


• Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility


• Assist students with appropriate course registration and ensure students understand degree requirements


• Maintain a thorough understanding of all academic programs, policies and procedures including institutional policies, federal, and state regulations. Complies with applicable federal and state

Keys to Success -

• Outstanding customer service skills with 1+ years of customer service or related experience required


• High level of interpersonal, communication, and problem-solving skills


• Ability to work independently as well as function as part of a team


• Must be a self-starter with the ability to prioritize effectively


• Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)


• Self-motivated and willing to take ownership of and quickly resolve complex issues