Student Services Advising Generalist

HCFL; Town of Florida (NY); On-site; USD 47,000 - 73,000; Full time

Job summary

Hillsborough Community College Plant City Campus is seeking a Student Services Advising Generalist. This full-time position provides front-line customer service, intake processing for students, general financial aid information and eligibility for disability services, and general academic advising information including admission requirements.

Responsibilities include preparing letters, graduation processing, referrals to student services, data entry, and supporting registration tasks.

Qualifications

• Bachelor’s degree required.
• Three years of prior work-related experience preferred.
• Customer service and advising responsibilities.

Responsibilities

• Provides front-line customer service and intake processing for students.
• Provides general financial aid information and eligibility for disability services.
• Provides general academic advising information including admission requirements.

Education

Bachelor's Degree

Job description

## Student Services Advising GeneralistApply: Plant City Campus: Full time: Posted Today: End Date: September 25, 2026 (8 days left to apply): JR26-837**Compensation Range:**$46,560.78 - $72,961.73**Position Summary:****Hiring Range:** $46,560.78 to $51,216.85 depending on qualifications.Provides front-line customer service and intake processing for students. Provides students with general financial aid information and eligibility for disability services. Provides general academic advising information including admission requirements.**Job Duties:*** Provides general academic advising information including admissions requirements (testing and transcripts), special services (dual enrollment, cross enrollment, early admit and transient).* Provides front-line customer services and intake processing for students (transcript request, application for admission, application for graduation).* Provides students with general financial aid information including application process, documentation, loan information and scholarships. Collects and verifies supporting documentation for eligibility purposes.* Generate letters and finalize the graduation process.* Make student referrals to appropriate student services area (Advising, Counseling, Financial Aid and Disability Services).* Performs data entry relevant to student services and assist with registration (drop/add withdrawal).* Maintains up to date understanding of articulation policies, procedures and state mandates.* Participates in campus recruitment and retention activities.* Attends and provides seminars and workshops on topics related to Student Services.* Provides other similar and related duties as required.**Minimum Qualifications:**Bachelor’s Degree and three years of prior work-related experience**Close Date**: September 25, 2026. Applications must be submitted by 11:59 pm, September 25, 2026.*Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.**All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status.**Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.**The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting.**Hillsborough Community College participates in the US E-Verify program.*