Student Salon Client Experience Specialist

Milan Institute; Bakersfield (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plan

Employee Stock Ownership Plan

Career advancement opportunities

Job summary

A leading cosmetology college in California seeks a skilled Customer Service Specialist to join their team. This role involves creating a positive experience for salon clients, managing appointments, and supporting students' learning. Ideal candidates should have customer service experience, organizational skills, and the ability to multitask in a dynamic environment. This position offers career advancement opportunities and is part of a unique educational environment.

Qualifications

• Previous experience in a customer service role, preferably in the beauty or salon industry.
• Enthusiasm for working with students and supporting their learning and development.
• Proficiency in using salon management software or booking systems is a plus.

Responsibilities

• Greet and welcome salon clients in a friendly and professional manner.
• Assist clients in scheduling appointments and addressing inquiries or concerns.
• Provide exceptional customer service, attending to clients’ needs throughout their salon experience.

Skills

Strong interpersonal skills

Organizational skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Salon management software

Job description

A leading cosmetology college in California seeks a skilled Customer Service Specialist to join their team. This role involves creating a positive experience for salon clients, managing appointments, and supporting students' learning. Ideal candidates should have customer service experience, organizational skills, and the ability to multitask in a dynamic environment. This position offers career advancement opportunities and is part of a unique educational environment.