Student Residence Coordinator

Honey Recruitment Specialists; Bellville (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Honey Recruitment Specialists seeks a Student Residence Coordinator for Belpark House in Bellville. This on-site role involves daily administration, occupancy coordination, and liaison with management, security, and maintenance staff to ensure a safe, clean living environment for students.

Responsibilities include daily check-ins, property walk-throughs, incident reporting, and maintaining records, notices, and safety procedures. Strong organizational skills and attention to detail are essential.

Responsibilities

• Check in every morning with Management via email
• Twice daily walk through the Residence inside and outside
• Ensure handover between guards shifts are done correctly
• Forward all claim reports to Management
• Keep staff time registers
• Respond to all emails and phone calls within 12 hours
• Refer all necessary correspondence to Management
• Check & upkeep daily cleanliness schedule
• Check security incident report book daily
• Ensure Biometric system is 100% operational
• Check all emergency numbers are updated at security
• Inspect and manage room/occupancy lists and signoffs
• Checking in procedures: ensure student documents and lease forms are complete
• Checking out: complete inspection reports and update occupancy lists
• Carry out fire drills and safety procedures
• Marketing and holiday accommodation coordination
• Laundry and recreational room upkeep and stock control
• Control and monitor laundry tokens and facility usage
• Report faults/issues to management

Job description

Job Description

Student Residence Coordinator

Residence: Belpark House, Bellville

Daily administration duties & Responsibilities

Check in every morning with Management via email

Twice daily walk through the Residence inside and outside

Ensure handover between guards shifts are done correctly

Daily Meetings:

a. Maintenance assistant

b. Security

c. Cleaners

Forward all claim reports to Management

Daily to lists

Reconcile Petty cash daily

Send all job cards to Management

Keep staff time registers

Respond to all emails and phone calls within 12 hours

Refer all necessary correspondence to Management

Ensure correct signature in all common areas

Refr all NSFAS bursary matters to Management

Keep notice boards updated

Arrance monthly student (RSA/House committee) meetings

Cc management in all correspondence with universities

End of month functions:

Send all paperwork to management

a. Petty cash

b. Pest control

c. Laundry recon

d. Updated furniture list

e. List service

f. RSA Minutes

g. Residence activities

Maintenance duties and responsibilities

Prepare checklists: Reports with photos attached

Send weekly maintenance list to Management by 12:00 pm Thursdays

Report urgent maintenance issues to Residence Manager

Manage maintenance staff in Residence

Hygiene and Cleanliness duties and responsibilities

Check & upkeep daily cleanliness schedule

Check each floor/bathroom/common area twice a day
3. Ensure stock of detergents and order by 25 (th) of each month with cleaning company

Ensure quarterly pest control services and bi-annually Room services

Check and monitor pest infestation daily

Prepare a cleaning roster for Residence

Connectivity (Wi-Fi & DSTV)

Ensure Wi-fi fully operational daily

Ensure DSTV operational daily

Control and safekeeping of TV and DSTB remotes, snooker ques, boardgames and

extra bed lamps

Report any faults/issues to management

Security – duties and responsibilities

Check security incident repott book daily

Check security night shift report daily

Ensure all cameras are in good working order

Ensure all emergency numbers are updated at security

Ensure Biometric system is 100% operational

Ensure all signs / safety notices are displayed correctly

Ensure all necessary lists available at security for students to signs (tokens, toilet

paper, etc.)

Report all incidents to management

Ensure all students abide to the student handbook house rules

Investigate all incidents with camera footage

Security file with the necessary documentation:

a. House rules

b. Emergency numbers

c. Incident reports

d. Handover doc

e. Intake form

f. Checkout forms

Checking in / out of residence – Duties and responsibilities

Checking in procedures:

a. Student to receive House Rules

b. Ensure that applicant is a student (proof of registration)

c. Do walkabout with Student

d. Ensure intake form is completed correctly

e. Ensure lease agreement is correctly completed

f. Copy and attach student card (Proof of registration)

g. Register student on biometrics system

h. Room inspection report and ensure student acknowledges and sign it

i. Update occupancy list with student details

Checking out of students

a. Ensure lease agreement end date corresponds to student leaving date.

b. Complete inspection report and record any damages

c. Remove students from biometric system

d. Update occupancy list with student checkout date

Ensure all rooms are clean and tidy

Perform cleaning of mattresses when needed

Statutory requirements

Carry out any reasonable request made by a senior member of Management

Be fully conversant with

Fire regulations

Health a& safety regulations

Emergency procedures

Perform fire drill twice per annum

Marketing and Holiday accommodation

Refer all queries on Holiday accommodation to management

Ensure all holiday accommodation documentation are in order

Assist with yearly student development programs

Laundry and recreational rooms

Ensure adequate amount of laundry tokens are available

Control and monitor issuing of tokens to students

Contral and upkeep snooker table, ques, balls foosball, boardgames and any other

company assets

Monitor usage and maintenance and cleanliness of laundry facilities

Monitor usage and maintenance and cleanliness of foosball and snooker tables