Student Recruitment Counselor

ERAUINC Embry-Riddle Aeronautical Univ Inc.; Florida; Hybrid; USD 39,000 - 48,000; Full time

Benefits offered by this job

Up to 18 days paid time off

Tuition coverage for self: undergrad &

4% retirement match + 6% contribution

Personal leave: 15 days (non-exempt) /

Job summary

Embry-Riddle Aeronautical University is seeking a Student Recruitment Counselor to manage full-cycle recruitment for prospective students. You will represent the university at educational fairs and manage recruitment plans to meet targets, engaging with applicants through the Worldwide/Online Campus and campus locations.

As SRC you’ll build relationships with students, families, and partners, coordinate with admissions and advising, and travel as needed.

Qualifications

• Must have a minimum of a high school diploma.
• 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience.
• 1-5 years of Financial Aid experience preferred.
• Proven track record for meeting deadlines and handling pressure with tact and composure.
• Dynamic, motivated, and enthusiastic with professional recruitment experience in higher education.
• Analytical skills and technical familiarity with Microsoft operating systems, Outlook/email, and Salesforce.
• Excellent verbal and written communication skills.
• High standard of personal conduct, professionalism, and integrity; confidentiality is vital.
• Ability to provide excellent customer service to coworkers, staff, students, faculty, and customers.
• Ability to work independently with minimal supervision.
• Excellent organizational skills with strong attention to detail.
• Ability to recognize priorities and take on duties not directly assigned.
• Strong problem-solving and corrective action skills.
• Moderate travel required.

Skills

Customer service excellence

Recruitment experience

Analytical skills

Verbal and written communication

Organizational skills

Problem solving

Independent work

Travel readiness

Education

High school diploma

Tools

Salesforce

Microsoft Office / Outlook

Job description

Job Description

The Opportunity: The Student Recruitment Counselor (SRC) is a full-cycle recruiter working with prospective students to provide them with accurate information allowing them to make an informed decision. They may represent the university on occasion at educational fairs and tradeshows, as well as other post-secondary enrollment events. Working within the Student Recruitment Division, the Student Recruitment Counselor assists with the development of recruitment plans to meet targeted projections by implementing innovative as well as effective recruitment tactics and initiatives. The Student Recruitment Counselor is responsible for creating and maintaining relationships with prospective students through matriculation; assisting prospective students inquiring about various educational opportunities available through the Worldwide/Online Campus; manage projects as assigned; and assisting other departments such as admissions and advising as required. This position supports excellence in student services at every opportunity and seeks to continuously maintain a healthy relationship with university, military, and corporate affiliations.

All SRC’s are required to utilize multiple resources and tools throughout their day to day activities for the purpose of effective recruitment. Please note that due to staffing needs, this position is open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of the following states: California Washington Maine New York Oregon Colorado.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Benefits

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

The annual salary range for this role is up to $43,888. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range. This position is scheduled to start during the first week of December.

Qualifications

• Must have a minimum of a high school diploma
• Must have a minimum of 1-3 years of excellence in Customer Service and/or 2 years of recruitment experience.
• 1-5 years of Financial Aid experience preferred.
• Proven track record for consistently meeting deadlines with the ability to tactfully handle difficult situations and maintain composure under pressure, often under tight deadlines.
• Must be a dynamic, motivated, and enthusiastic individual with professional recruitment experience in higher education.
• Must have analytical skills, and technical expertise with Microsoft operating systems, Outlook/email, and Internet end-user applications including Salesforce.
• Must demonstrate exceptionally strong verbal and written communication skills.
• Must demonstrate a high standard of personal conduct, professionalism, and integrity and the ability to maintain confidentiality is vital.
• Must be able to provide excellent customer service to coworkers, staff, students, faculty, and customers.
• Must be able to work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.
• Must be able to recognize and deal with priorities, recognize and perform duties not directly assigned.
• Must be able to investigate, problem-solve and take corrective action.
• Moderate travel required.

Required Schedule/Availability (all times are EST)

We are currently searching for someone available for at 9:00 a.m. – 6:00 p.m. EST., but you also need to be available Monday through Friday: 8:00 a.m. – 8:00 p.m. EST as needed.

Requirements to be able to drive a university vehicle

• Must possess and maintain a valid, US driver’s license.
• In some instances, a valid Class C (CDL) license may be required.
• Must meet the University’s standards for approved drivers.
• Unacceptable driving records (as stated in the Use of Equipment and Vehicles Procedure 1.17) include the following (for three years from the date of each occurrence): Three (3) or more at-fault accidents and/or moving violations in the previous 36 months.
• Two (2) or more at-fault accidents or two (2) or more moving violations in the past year.
• Conviction for driving while impaired (DWI, DUI within the last five (5) years).
• Conviction for death by vehicle, hit and run, racing, careless and reckless driving, implied consent in the previous five (5) years.
• Serious violations result in immediate disqualification and revocation of driver privileges.
• The following are examples of serious violations: Speeding over 15 mph of the posted limit, driving under the Influence of alcohol or drugs, leaving the scene of an accident, reckless or careless driving, Use of vehicle in (drug trafficking, reckless homicide, soliciting), unlawful use of weapons, driving under suspension or revocation, fleeing a police officer, vehicle theft, Improper or illegal lane change, following too close, and passing a stopped school bus while stop sign is engaged.

Embry-Riddle Commitment and EEO Policy

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Virtual tours

Daytona Beach: Visit the Campus. Prescott: Visit the Campus. Prescott Campus Future Flythrough | Embry-Riddle Aeronautical University (ERAU).

Disclaimer

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Contact

Embry Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Career Access

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies. Agencies interested in partnering with the University should contact [e-mail] and should not contact hiring managers or other University employees directly.

AI Policy

To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.