Student Programs Manager

The University Of Chicago; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

The University of Chicago is seeking a Student Programs Manager to support the Student Affairs and Programs unit within the Pritzker School of Medicine. This role focuses on program management, administrative tasks, and logistics to advance the medical education experience.

Ideal candidates will have 2–5 years of relevant experience, strong interpersonal skills, and proficiency with MS Office and website management.

Qualifications

• Education: college or university degree required.
• Work experience: 2–5 years in related field.
• Experience in student services or customer service strongly preferred.
• Experience in academic or medical center environment is desirable.
• Experience with website/content management strongly preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate student events between PSOM and faculty, students, staff and families.
• Plan and execute Orientation, White Coat Ceremony, Honor Society Inductions, Graduation Events.
• Support Wellness Initiative and student-run Free Clinics and community outreach.
• Provide administrative support to the Dean of Students and related leaders.
• Monitor and coordinate Student Affairs timelines, planning and event delivery.
• Maintain Pritzker Website, Calendars, and Student Lists.
• Manage reimbursements, ordering, vendor payments and other financial activities per guidance.
• Maintain organizational records and archives.
• Market student activities programming throughout the year.
• Develop activities and initiatives related to student life and community involvement.

Skills

MS Office

Excel

PowerPoint

Outlook

Interpersonal skills

Communication skills

Independent work

Teamwork

Relationship-building

Education

Bachelor's degree

Master's in Higher Education Administration

Tools

Oracle

GEMS

Website content management

Job description

About the Department

The Pritzker School of Medicine is one of few medical schools to be located physically on its University campus, offering both intellectual and social advantages to students who spend their medical school years within a vibrant, multidisciplinary intellectual community. Most importantly the opportunity for collaborative research and study is outstanding: all divisions of the University and its professional schools are located within steps of the hospital, as are the extensive biological and physical sciences research laboratories, thus providing a rich array of opportunities for our medical students.

Job Summary

The Student Programs Manager will have responsibility for providing a high level of program management, administrative support and logistical support in the Student Affairs and Programs unit of the Pritzker School of Medicine. This student-facing position requires exceptional interpersonal and operational skills in planning and executing initiatives, programs, and activities that advance the excellence of the medical education experience at the University of Chicago.

Responsibilities

• Coordinate many student events, acting as liaison between PSOM and faculty, students, staff and students' families.
• Plan and execute high profile events including Orientation, White Coat Ceremony, Honor Society Inductions, Graduation Events and other student activities.
• Provide support for Pritzker's Wellness Initiative, serving as liaison with University Student Wellness; support Pritzker's student-run Free Clinics and community outreach activities; support various other initiatives.
• Provide administrative support to the faculty Dean of Students, Associate Dean of Students and Professional Development, and Executive Director of Student Affairs.
• Monitor, oversee and coordinate all Student Affairs & Programs timelines, planning, and event delivery with the Student Programs team.
• Maintain and update Pritzker Website, Calendars, Student Listservs, and other online resources which provide information for students and the Pritzker community.
• Manage student reimbursements, ordering, vendor payments and other financial activities following University, BSD, and Pritzker guidance, using University systems such as Oracle, GEMS, and the suite of options through the Knowledge & Support Center.
• Maintain organizational records and archives relevant information and program materials.
• Receive a moderate level of guidance and direction.
• Market student activities programming throughout the year.
• Coordinate with students and staff to develop activities, programs, and initiatives related to student life, and/or community involvement.
• Develop and implement straightforward programming.
• Market student activities programming throughout the year.
• Develop and implement protocols for evaluating the effectiveness of programs.
• Perform other related work as needed.

Minimum Qualifications

• Education: Minimum requirements include a college or university degree in related field.
• Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
• Certifications: ---

Preferred Qualifications

• Education: Bachelor's degree.
• Master's in Higher Education Administration strongly preferred.
• Experience: Two or more years of program management experience strongly preferred.
• Experience in student services or customer service strongly preferred.
• Experience in an academic or medical center environment.
• Experience with website/content management strongly preferred.
• Employment in increasingly responsible positions which require handling sensitive and confidential information is desirable.

Preferred Competencies

• Working knowledge of MS Office.
• Must be proficient in Microsoft Excel, PowerPoint, Outlook, and other common software programs used in support of administration.
• Must possess superior interpersonal and communication skills, both verb and written.
• Must be highly self-motivated and able to work independently and as a team member.
• Must have the ability to identify challenges, formulate responses, and implement effective strategies to ensure the excellence of medical education administration at the University of Chicago.
• Must be able to enthusiastically support the initiatives of the school and support the faculty Dean of Students, Associate Dean of Students and Professional Development, the Executive Director of Student Affairs, and medical students, while being able to maintain a calm and courteous demeanor and to work productively in managing a heavy workload.
• Must be able to prioritize work that often has competing deadlines and must have a keen eye for the highest attention to detail.
• Must be able to problem-solve and follow an issue through to resolution.
• Must be flexible, adaptable and have the ability to learn from experience.
• Must be able to maintain proper professional boundaries with students.
• Demonstrated ability to think clearly and to work productively with various individuals with diverse work styles and personalities.
• Must possess superior judgment, sensitivity, and tact in handling confidential issues in working with faculty, students, and administrative staff all while maintaining professional and appropriate boundaries.
• Must be able to receive and reflect on feedback that is provided.
• Exceptional student-centeredness.
• Relationship-building and collaboration skills.
• Strong program and committee management skills.
• Process improvement and operational excellence skills.
• Ability to demonstrate initiative and ownership.
• Excellent written and verbal communication.
• Adaptability and willingness to pitch in.
• Project management.
• Technology and systems fluency.
• Professional judgment and discretion.

Working Conditions

• Office Environment.
• Weekend/Evening Hours: As needed.

Application Documents

Resume (required) Cover Letter (required)

Job Family

• Job Family: Student Affairs & Services
• Role Impact: Individual Contributor
• Scheduled Weekly Hours: 40
• Drug Test Required: Yes
• No Health Screen Required: Yes
• No Motor Vehicle Record Inquiry Required: Yes
• Pay Rate Type: Salary
• FLSA Status: Exempt
• Pay Range: $60,000.00 - $80,000.00

Benefits

• Benefits: Eligible Yes
• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.

For additional information please see the University’s Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

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A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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