Student Pathways Advisor

Highlands College; Birmingham, Northern (AL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

The Student Journey Advisor at Highlands College works alongside the Registrar Team to support students through outreach, advising, and administrative projects. This role helps students stay informed, connected, and on track throughout their Highlands College Journey while serving as a bridge between students and the Registrar Team.

With a heart to serve and attention to detail, the position emphasizes confidentiality, teamwork, and effective communication as you assist with registration,

Qualifications

• Must be a current Highlands College student in good standing.
• Overall GPA of 3.25 preferred.
• Strong customer service and communication skills required.
• Ability to maintain confidentiality and exercise discretion.
• Excellent organizational and time management abilities.

Responsibilities

• Support student outreach through email, phone, text, and in-person communication.
• Assist students with questions and connect them with resources.
• Help with advising, registration, scheduling, graduation, and other Registrar Team projects.
• Prepare communications and materials for students and team initiatives.
• Collaborate with team in meetings, training, and departmental projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Critical thinking

Time management

Collaboration

Discretion with confidential material

Education

Current Highlands College student

GPA 3.25 preferred

Job description

The Student Journey Advisor at Highlands College works alongside the Registrar Team to support students through outreach, advising, and administrative projects. This role helps students stay informed, connected, and on track throughout their Highlands College Journey while serving as a bridge between students and the Registrar Team.

With a heart to serve and attention to detail, the position emphasizes confidentiality, teamwork, and effective communication as you assist with registration,