Student - Mail Clerk

Southern New Hampshire University; Manchester (NH); On-site; USD 17,908 - 20,664; Part time

Job summary

Southern New Hampshire University is seeking a student Mail Clerk to support the mailroom operations on campus. You will assist with receiving, sorting, and distributing mail and packages, while providing friendly customer service to students and staff.

The role requires current enrollment in a SNHU degree program, the ability to work independently, and strong communication skills. Shifts are part-time, roughly 8–10 hours per week, Monday to Friday, 8am–4:30pm.

Qualifications

• Current SNHU student enrolled in classes; work-study may be prioritized.
• Ability to work independently and manage time.
• Strong communication with students, staff and faculty.
• Reliable, punctual, and able to follow campus procedures.

Responsibilities

• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing mail and shipments, including labeling and packaging.
• Provide customer service via in-person, phone, and email inquiries.
• Operate and maintain mailroom equipment per institutional guidelines.
• Keep a clean, organized mailroom workspace.

Skills

Customer service

Communication

Teamwork

Independent work

Education

Current enrollment in SNHU degree program

Job description

Job Summary

Southern New Hampshire University is seeking student employees to fill the role of Mail Clerk. Reporting to the Mailroom Coordinator, the Mail Clerk position contributes to the efficiency of campus services through customer service, coordination, package tracking, and helping to ensure reliable delivery.

Responsibilities

• Receives, sorts, and distributes incoming mail and package.
• Prepares and processes outgoing mail and shipments, including packaging and labeling.
• Provides customer service by responding to inquiries and directing requests via in-person, telephone and email.
• Operates and maintains mailroom equipment following institutional guidelines.
• Maintains an organized, clean, and functional work environment.

Minimum Qualifications

• Current enrollment in classes as part of a SNHU degree program.
• Students with work study may be prioritized.
• Ability to work independently.
• Strong communication skills.

Learning Outcomes (NACE Competencies)

• Develop Communication skills through professional interactions with students, staff, and faculty.
• Strengthen Teamwork skills by collaborating with department staff and fellow student employees.
• Build Professionalism through reliability, accountability, and workplace etiquette.
• Enhance Technology skills through the use of office systems, software, or specialized tools.
• Improve Critical Thinking by solving problems and making informed decisions in daily tasks.
• Practice Leadership by taking initiative and supporting departmental goals.
• Increase Career & Self-Development through workplace experience and professional growth.
• Develop Equity & Inclusion awareness by interacting respectfully with diverse populations.

Work Schedule

The mailroom is open Monday- Friday 8am-4:30pm. Student shifts are roughly 3-4 hours per day, typically 8-10 hours a week.

Additional Information

Must be able to lift 25lbs. We ask that you wear non-slip closed-toe shoes. Hair must be tied back when operating machinery.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.