Student Loan Advisor: Debt-Saving Guidance

KeyBank; Pittsburgh (Allegheny County); Hybrid; USD 32,000 - 48,000; Full time

Job summary

KeyBank is seeking a knowledgeable Student Loan Counselor to provide personalized guidance to students and parents on loan options while ensuring compliance and delivering exceptional client service throughout the loan process.

The role involves consulting clients via phone and in-person meetings, evaluating loan eligibility, explaining federal and private loan options, and assisting with applications. You will maintain records and educate on repayment strategies.

Qualifications

• Bachelor's degree or equivalent in finance or a related field.
• At least 1 year of experience in financial services, banking, or loan processing.
• Student loan experience preferred.

Responsibilities

• Consult with clients via phone and in-person to analyze student loan debt and options.
• Assess creditworthiness and eligibility for loans.
• Explain federal and private loan options, rates, repayment, and deferment.
• Assist clients in completing loan applications and documents.
• Ensure compliance with federal and state regulations.
• Maintain records of applications and repayment schedules.
• Provide financial literacy education on loans and repayment strategies.

Skills

Communication

Interpersonal skills

Analytical

Attention to detail

Education

Bachelor's degree or equivalent work experience in Finance, Business Administration, Economics, or related field

Job description

KeyBank is seeking a knowledgeable Student Loan Counselor to provide personalized guidance to students and parents on loan options while ensuring compliance and delivering exceptional client service throughout the loan process.

The role involves consulting clients via phone and in-person meetings, evaluating loan eligibility, explaining federal and private loan options, and assisting with applications. You will maintain records and educate on repayment strategies.