Student IT Support Center Specialist

Dominican University; River Forest (IL); On-site; USD 17,047 - 24,280; Part time

Job summary

Dominican University is seeking motivated undergraduate students for the position of Support Center Advisor. This role involves providing IT assistance and ensuring high customer service standards while managing IT-related issues.

Candidates should exhibit strong communication skills and attention to detail. The position requires effective problem-solving abilities and interaction with clients to resolve their concerns efficiently. Enrollees must be part-time students at Dominican University.

Qualifications

• Must be enrolled at least part-time in a degree-seeking program at Dominican University.
• Effective communication skills are required, with strong interpersonal abilities.
• Ability to manage multiple projects and work independently.

Responsibilities

• Provide resolution for IT-related issues as a Support Center Advisor.
• Utilize Support Center tools during troubleshooting.
• Create detailed cases for client interactions while on duty.
• Maintain high standards of customer service.

Skills

Customer service experience

Strong communication skills

Attention to detail

Familiarity with Microsoft Office

Education

Undergraduate or graduate enrollment at Dominican University

Job description

Dominican University is seeking motivated undergraduate students for the position of Support Center Advisor. This role involves providing IT assistance and ensuring high customer service standards while managing IT-related issues.

Candidates should exhibit strong communication skills and attention to detail. The position requires effective problem-solving abilities and interaction with clients to resolve their concerns efficiently. Enrollees must be part-time students at Dominican University.