Student Intern

Tryfacta, Inc; San Jose (CA); On-site; USD 33,062 - 44,083; Part time

Job summary

Tryfacta is offering a Temporary Student Intern position with a large public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region. The role is based in San Jose, CA, onsite. The assignment runs for 960 hours in a fiscal year, with part-time hours of 15-20 per week.

Compensation is $28.27 per hour, and start date is to be discussed. The intern will gain hands-on experience with water conservation, GIS tools, and Oracle-based systems,

Qualifications

• Experience using Microsoft Office applications in an academic or professional setting.
• Experience providing customer service or interacting with customers/public stakeholders.
• General office or administrative experience.
• Ability to learn and work with database systems and business applications.

Responsibilities

• Provide customer service support and respond to inquiries received through the Water Conservation Hotline.
• Process applications related to water conservation programs.
• Assist with the implementation and administration of long-term water conservation initiatives.
• Support the Landscape Rebate Program and related customer service activities.
• Participate in public outreach events and community engagement activities.
• Utilize GIS and Oracle-based database systems to support program operations.
• Perform general administrative and office support tasks.
• Assist with special projects as assigned by the department.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Teamwork

Independent work

Professionalism

Education

Enrolled in an accredited college/university

Tools

GIS

Oracle-based databases

Microsoft Office

Job description

About Us:

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Job Title

Temporary Student Intern with a Work with a large, mission-driven public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region

Location

San Jose, CA (Onsite)

Assignment Details

Duration: 960 Hours in a fiscal year

Work Schedule: Part-time: 15-20hr/week

Start Date: to be discussed

Pay Rate: $28.27

Role Overview

The Student Intern will support Valley Water's Water Supply Planning & Conservation team by assisting with water conservation programs, customer service activities, public outreach efforts, and administrative tasks. The role provides hands-on experience with water conservation initiatives, GIS tools, Oracle-based systems, and customer engagement while developing professional office and communication skills.

Key Responsibilities

• Provide customer service support and respond to inquiries received through the Water Conservation Hotline.
• Process applications related to water conservation programs.
• Assist with the implementation and administration of long-term water conservation initiatives.
• Support the Landscape Rebate Program and related customer service activities.
• Participate in public outreach events and community engagement activities.
• Utilize GIS and Oracle-based database systems to support program operations.
• Perform general administrative and office support tasks.
• Assist with special projects as assigned by the department.

Required Experience

• Experience using Microsoft Office applications in an academic or professional setting.
• Experience providing customer service or interacting with customers/public stakeholders.
• General office or administrative experience.
• Ability to learn and work with database systems and business applications.

Preferred

• Experience with GIS (Geographic Information Systems).
• Exposure to water conservation, environmental, sustainability, or public utility programs.
• Experience supporting public outreach or community engagement events.
• Familiarity with rebate or customer incentive programs.
• Experience working with Oracle or similar database platforms.

Required Skills

Technical Skills

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Geographic Information Systems (GIS).
• Oracle-based database systems.
• Data entry and records management.
• Basic computer and office technology proficiency.

Soft Skills

• Strong customer service orientation.
• Verbal and written communication skills.
• Interpersonal and relationship-building skills.
• Attention to detail and organizational skills.
• Ability to learn new systems and processes quickly.
• Ability to work independently and as part of a team.
• Professionalism and customer-focused problem solving.

Education / Certifications

Required

• Currently enrolled as a continuing student in an accredited college or university.
• Must be carrying at least 9 units per academic term.

Preferred Majors

• Environmental Studies
• Environmental Science
• Water Resources Management
• Civil Engineering
• Geography / GIS
• Sustainability Studies
• Public Administration
• Natural Resources Management

Certifications (Preferred, Not Required)

• GIS coursework or certification.
• Microsoft Office certification.
• Customer Service training/certification.

Tryfacta is an Equal Opportunity-Affirmative Action Employer.

We do not discriminate based on Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age

#GEN123