Student Housing Navigator & Basic Needs Advocate

The California State University; San Bernardino (CA); On-site; USD 40,000 - 66,000; Full time

Job summary

California State University, San Bernardino is seeking a Housing Support Specialist to provide urgent case management and housing navigation for students facing homelessness. The role supports students at the San Bernardino and Palm Desert Campuses, coordinating with campus and community resources to promote stability and academic success.

The position requires extensive knowledge of student services, trauma-informed approaches, and strong collaboration across departments.

Qualifications

• Thorough knowledge of individual and group behavior principles.
• Working knowledge of student services programs and campus policies.
• Ability to analyze complex situations and advise students and groups accordingly.

Responsibilities

• Provide case management, crisis intervention, and housing navigation for students facing housing instability.
• Coordinate referrals with campus departments and external partners to access housing, financial, mental health, and supportive resources.
• Maintain confidential records compliant with FERPA/HIPAA and university policies; prepare reports and support program evaluation.
• Administer CSU Rapid Rehousing and Emergency Housing Grant programs; conduct intake, determine eligibility, process docs, coordinate referrals.
• Develop and deliver workshops and outreach to promote Basic Needs resources and financial wellness.

Skills

Case management

Housing navigation

Crisis intervention

Documentation

FERPA/HIPAA compliance

Multi-department coordination

Data reporting

Education

Master’s degree in Counseling, Clinical Psychology, Social Work, or related field

Job description

California State University, San Bernardino is seeking a Housing Support Specialist to provide urgent case management and housing navigation for students facing homelessness. The role supports students at the San Bernardino and Palm Desert Campuses, coordinating with campus and community resources to promote stability and academic success.

The position requires extensive knowledge of student services, trauma-informed approaches, and strong collaboration across departments.