Student Housing & Basic Needs Specialist

California State University-San Bernardino; San Bernardino (CA); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Benefit package including medical, and

Professional development opportunities

Job summary

California State University, San Bernardino is seeking a housing navigation and urgent case management professional to support CSUSB students experiencing homelessness on the San Bernardino and Palm Desert Campuses. You will coordinate referrals, assess needs, and ensure access to basic needs resources.

The role emphasizes confidentiality, FERPA/HIPAA compliance, and collaboration with campus departments and community partners to promote stability, well-being, and academic success.

Qualifications

• Three years of progressively responsible professional student services work experience.
• Master’s degree can substitute for one year of experience.
• Four-year degree with relevant counseling coursework is acceptable.

Responsibilities

• Provide comprehensive case management, crisis intervention, and housing navigation for students facing housing insecurity.
• Coordinate referrals with campus departments and community partners to access housing and supportive resources.
• Maintain confidential records compliant with FERPA/HIPAA and analyze program data for improvements.
• Administer and support CSU RRH and EHG programs with intake, eligibility, and referrals.
• Develop workshops and outreach to raise awareness of basic needs services and resilience.

Skills

Case management

Crisis intervention

Communication skills

Analytical thinking

Education

Master's degree in Counseling, Clinical Psychology, Social Work, or related field

Equivalent to graduation from four-year college with related coursework

Tools

FERPA compliance

HIPAA knowledge

Job description

California State University, San Bernardino is seeking a housing navigation and urgent case management professional to support CSUSB students experiencing homelessness on the San Bernardino and Palm Desert Campuses. You will coordinate referrals, assess needs, and ensure access to basic needs resources.

The role emphasizes confidentiality, FERPA/HIPAA compliance, and collaboration with campus departments and community partners to promote stability, well-being, and academic success.