Student Financial Aid Specialist I

Clovis Community College - Clovis, NM; Clovis (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Clovis Community College seeks a Financial Aid Office Assistant to support on-campus operations. This regular, full-time role offers an hourly rate of $15.92 and requires presence on campus in New Mexico.

You will advise students and families on financial aid options, process aid applications, and help with FAFSA and verification requirements. Responsibilities include interpreting federal/state aid rules, assisting with applications, verifying documents, communicating with students, processing

Qualifications

• Associate’s degree with coursework in business or related area.
• Understanding of non-traditional students' complexities.
• Demonstrate cultural competency and ability to communicate to diverse audiences.
• Sensitivity to the needs of students from varied backgrounds.

Responsibilities

• Understand Federal and State student aid programs, eligibility, processes, rules, and regulations.
• Assist students with submission of financial aid applications.
• Examine applications for completeness according to regulations.
• Evaluate and verify financial aid applications and supporting documents.
• Assist students with unusual circumstances including changes in financial need and appeals.
• Receive and process appeals; notify students of eligibility or ineligibility; explain appeal processes.
• Confirm student budgets and award amounts.
• Verify attendance and adjust financial aid as needed.
• Advise on aid consequences of changing or dropping classes.
• Answer emails and research to respond to students promptly.
• Process student flags and referrals from the STARFISH system.
• Track satisfactory academic progress status each semester.
• Monitor students on Financial Aid Academic Plans and other statuses.
• Check status of Drop for Non-Payment and Pending Payment Plan reports.
• File correspondence, supervise student assistants, data entry and general office duties.
• Assist front desk visitors and complete transactions as required.

Skills

Dynamic presence

Communication skills

Critical thinking

Multitasking

Teamwork

Proficiency in computer applications

Education

Associate degree or equivalent

Job description

Clovis Community College seeks a Financial Aid Office Assistant to support on-campus operations. This regular, full-time role offers an hourly rate of $15.92 and requires presence on campus in New Mexico.

You will advise students and families on financial aid options, process aid applications, and help with FAFSA and verification requirements. Responsibilities include interpreting federal/state aid rules, assisting with applications, verifying documents, communicating with students, processing