Student Financial Aid Navigator

Wilberforce University; Northern (KY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Wilberforce University seeks a Financial Aid Coordinator to support the Financial Aid Office. The role involves assisting with federal/state financial aid, scholarships, student files, and compliance policies, while aiding families through application procedures.

The position emphasizes counseling students and parents, maintaining confidential records, and using Banner and PowerFAIDS to manage the workflow and documentation efficiently.

Qualifications

• Two years of work experience in an office environment.
• Interprets and explains state and federal regulations to parents and students.
• Maintains and ensures confidentiality of student records and information.

Responsibilities

• Assists in creating and maintaining all student files.
• Monitors all files consistently to ensure required and updated documentation.
• Notifies and requests required documentation from students for file completion and eligibility determination.
• Assists in distributing information on financial aid, scholarships, and the Federal Work-Study programs.
• Identifies and refers students to appropriate student services programs who may be able to assist students with counseling, retention, or other identified needs.

Skills

Office experience

Regulatory knowledge

Confidentiality

Communication

Tools

Banner

PowerFAIDS

Job description

Wilberforce University seeks a Financial Aid Coordinator to support the Financial Aid Office. The role involves assisting with federal/state financial aid, scholarships, student files, and compliance policies, while aiding families through application procedures.

The position emphasizes counseling students and parents, maintaining confidential records, and using Banner and PowerFAIDS to manage the workflow and documentation efficiently.