Student Financial Aid Clerk – Part-Time

Nevada; Henderson (NV); Presencial; USD 14.000 - 19.000; A tiempo parcial

Descripción de la vacante

Nevada State University invites applications for the position of Student Worker - Financial Aid Clerical Assistant. The student worker will assist with customer service, data collection, walk-in and phone operations within the Financial Aid Office.

You will support staff by explaining policies to students and families, answering emails, and guiding applicants through the process. Familiarity with PeopleSoft, Microsoft Office, Hyland OnBase and the Kbox portal is preferred.

Formación

• Must be in good academic standing with a GPA of 2.0 or higher.
• Must be enrolled as a degree-seeking student with a minimum of 6 credits for the current or upcoming semester at Nevada State.
• Eligibility to work in the United States without sponsorship.
• Strong problem solving, time management, and organization for multi-tasking.

Responsabilidades

• Advise students regarding availability of financial aid, the eligibility requirements, the application process, and provide information regarding financial aid funding options.
• Explain financial aid policies and procedures to students and the general public.
• Answer emails and assist students with financial aid in person and virtually through phone calls and Zoom appointments.
• Assist and support financial aid staff as needed.

Conocimientos

Problem solving

Time management

Conflict resolution

Interpersonal skills

Customer service

Educación

Enrolled as a degree-seeking student with at least 6 credits

Herramientas

Microsoft Office

PeopleSoft

Hyland OnBase

Kbox

Descripción del empleo

Nevada State University invites applications for the position of Student Worker - Financial Aid Clerical Assistant. The student worker will assist with customer service, data collection, walk-in and phone operations within the Financial Aid Office.

You will support staff by explaining policies to students and families, answering emails, and guiding applicants through the process. Familiarity with PeopleSoft, Microsoft Office, Hyland OnBase and the Kbox portal is preferred.