Student Financial Aid Advisor

Ember Education; Lancaster (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Ember Education is seeking a Financial Services Associate to meet with applicants and students to determine eligibility for federal financial aid programs by calculating anticipated awards for Pell, SEOG, Stafford/Direct and other Title IV and linked programs. The SFA processes and awards aid for each academic year and enters data into the Student Information System.

The role emphasizes ethics in counseling and requires strong communication, accuracy, and adherence to regulations, with a focus

Qualifications

• Bachelor’s degree preferred; Associate Degree required.
• Must qualify for NSLDS access.
• Two plus years of related financial advising and/or training experience preferred.
• PC skills in Microsoft Office, Internet applications, and database software.
• Experience with Student Financial Aid software applications is a plus.
• Excellent oral and written communication skills.
• Must be a self-starter with the ability to multi-task.

Responsibilities

• Provide an overview of the Financial Aid process and programs available to qualifying students.
• Perform estimates and calculations as it relates to Tuition and Financial Aid based on a student’s unique eligibility.
• Counsel students regarding financial aid paperwork, award information, and options for covering educational expenses.
• Create and schedule funding plans for enrolled students.
• Evaluate all submitted Financial Aid documentation and determine additional requirements.
• Deliver the highest level of service and experience to students and co-workers while maintaining performance metrics.
• Track students’ progress and review changes to Financial Aid eligibility throughout the program.
• Perform required document tracking for drops, terminations, and graduates, including R2T4, PWD, and loan exit materials.
• Enhance the financial literacy of students and graduates to ensure professional success.
• Uphold Title IV, state, military, VA, and institutional knowledge and compliance.

Skills

Microsoft Office

NSLDS access

Financial advising

Multi-tasking

Communication skills

Self-starter

Student Financial Aid software

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office suite

Internet applications

Database software

Job description

Ember Education is seeking a Financial Services Associate to meet with applicants and students to determine eligibility for federal financial aid programs by calculating anticipated awards for Pell, SEOG, Stafford/Direct and other Title IV and linked programs. The SFA processes and awards aid for each academic year and enters data into the Student Information System.

The role emphasizes ethics in counseling and requires strong communication, accuracy, and adherence to regulations, with a focus