Student Financial Aid Advisor (Title IV)

Ancora Education; Raleigh (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Ancora Education seeks a Financial Aid Officer to advise students on Title IV funds and eligibility, ensuring timely, compliant packaging of aid. You will collaborate with the Campus President to improve the Financial Aid Department and support admissions in obtaining required documentation.

The role requires handling FAFSA questions, loan counseling, and verification, with a focus on accuracy and confidentiality.

Qualifications

• High School Diploma or GED required; DoE-recognized accreditation.

Responsibilities

• Advise students on Title IV funds and costs associated with enrollment.
• Assist with FAFSA questions and Direct Loan counseling.
• Complete verification on applications selected by the Department of Education.
• Resolve conflicting information in student files.
• Conduct financial aid estimates for prospective students.
• Submit files for Campus Compliance review with low error rate.
• Coordinate with Admissions to obtain required documentation for packaging.
• Ensure files are uploaded into CampusVue.
• Provide updates to the Campus President on missing paperwork for Title IV funding.
• Explain IPP options during packaging and track IPP progress where appropriate.
• Perform other duties as assigned.

Skills

Multitasking

Verbal communication

Written communication

Confidentiality

Customer service

Education

High School Diploma

Associate’s degree or higher

Tools

CampusVue

Job description

Ancora Education seeks a Financial Aid Officer to advise students on Title IV funds and eligibility, ensuring timely, compliant packaging of aid. You will collaborate with the Campus President to improve the Financial Aid Department and support admissions in obtaining required documentation.

The role requires handling FAFSA questions, loan counseling, and verification, with a focus on accuracy and confidentiality.