Student Financial Aid Advisor

Lamar Institute of Technology; Beaumont (TX); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Lamar Institute of Technology in Beaumont, TX, is seeking a Financial Aid Specialist to deliver exceptional customer service while assisting with grant, loan, scholarship, and employment programs. You will act as an intermediary between student applicants and state and federal financial aid agencies to ensure compliance and timely awarding of aid.

This non-exempt position supports the Student Financial Aid office operations, performing clerical tasks, student counseling duties, and data

Competenze

• High school diploma or equivalent.
• Two year’s previous office experience.
• Experience in a financial aid program or related environment. Successful candidates should have a demonstrated record of positive customer-oriented service experience.
• Selection and/or continued employment requires acceptable financial standing within the academic system and the ability to secure and retain NSLDS access.

Mansioni

• Assist applicants throughout the financial aid process.
• Provide individual assistance to ensure aid is awarded properly and in a timely manner.
• Responsible for customer service interaction, in person and by telephone providing students and parents with information and financial aid assistance.
• Verify completion and accuracy of student information by reviewing data via the Financial Aid Management system (FAM).
• Perform verification functions by analyzing required tax forms and other financial documents and comparing data to federal records.
• Facilitate corrections to student records through DOE electronic procedures.
• Act as a liaison between students/parents and lending institutions, other schools, and state/federal agencies.
• Present financial aid workshops and seminars for LIT students and external groups.
• Perform clerical functions associated with processing student data records, maintaining files, assisting with scholarships and processing mail.
• Demonstrate knowledge of FERPA regulations when dealing with students and families.
• Deliver exceptional customer service at all times.

Conoscenze

Customer service

Data entry

Communication skills

Office software

NSLDS access

Formazione

Associate’s degree

Strumenti

Banner Software Systems

Oracle

SQL

Microsoft Office

Descrizione del lavoro

Lamar Institute of Technology in Beaumont, TX, is seeking a Financial Aid Specialist to deliver exceptional customer service while assisting with grant, loan, scholarship, and employment programs. You will act as an intermediary between student applicants and state and federal financial aid agencies to ensure compliance and timely awarding of aid.

This non-exempt position supports the Student Financial Aid office operations, performing clerical tasks, student counseling duties, and data