Student Finance & Aid Advisor

The Chronicle Of Higher Education, Inc.; Boulder (CO); Hybrid; USD 49,590 - 60,610; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and retirement plans

Tuition assistance for you and dependents

Generous paid time off

ECO Pass for local transit

Job summary

The Chronicle Of Higher Education, Inc. in Boulder, Colorado, is seeking a Student Financial Services Center Advisor. This role focuses on advising students regarding tuition, fees, and financial aid processes, ensuring accurate information and compliance.

The Advisor will provide both in-person and remote assistance while managing inquiries and resolving issues. A Bachelor’s degree or equivalent experience is required, alongside strong analytical and communication skills. The position offers an annual salary of $55,100 and a hybrid work schedule with additional benefits.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience may substitute.
• One year of experience in customer service or student‑facing roles.

Responsibilities

• Serve as a primary point of contact for students, families, and campus partners.
• Resolve student issues from start to finish whenever possible.
• Analyze and reconcile student accounts to ensure accuracy.

Skills

Customer service

Communication skills

Analytical skills

Problem-solving

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

PeopleSoft/CU-SIS

Job description

The Chronicle Of Higher Education, Inc. in Boulder, Colorado, is seeking a Student Financial Services Center Advisor. This role focuses on advising students regarding tuition, fees, and financial aid processes, ensuring accurate information and compliance.

The Advisor will provide both in-person and remote assistance while managing inquiries and resolving issues. A Bachelor’s degree or equivalent experience is required, alongside strong analytical and communication skills. The position offers an annual salary of $55,100 and a hybrid work schedule with additional benefits.