Student & Family Engagement Leader

The University of North Carolina; Greensboro (NC); Hybrid; USD 60,000 - 63,000; Full time

Job summary

UNC Greensboro seeks an Associate Director for Student and Family Engagement to lead strategic initiatives within the Division of Student Affairs. The role focuses on advancing the Spartan Experience cocurricular program and coordinating with campus partners to boost student engagement.

A strong emphasis is placed on data-informed planning and program assessment. Responsibilities include supervising a graduate assistant, managing division scholarships, and collaborating with the Spartan Connect

Qualifications

• Master’s degree or bachelor’s with equivalent experience in a related field.
• Requires four years of professional experience in a college/university environment.
• Strong interpersonal, organizational, and communication skills are essential.

Responsibilities

• Serve as primary liaison with students and campus partners for Spartan Experience engagement.
• Implement and maintain Spartan Experience opportunities in Spartan Connect.
• Develop and market the Spartan Experience to students, including event staffing coordination.
• Oversee outreach for SE and Spartan Connect by creating training materials and partnerships.
• Coordinate with supervisor on engagement trends and data access strategies.
• Act as primary UNC Greensboro representative with Spartan Connect vendor.
• Oversee Parent and Family Engagement activities and PFAC coordination.
• Manage division scholarships and participate in assessment, reporting, and strategic planning.
• Supervise graduate assistants and practicum students as needed.

Skills

Interpersonal skills

Organizational skills

Communication skills

Project management

Stakeholder management

Education

Master’s degree in higher education administration, counseling, business, or related field

Bachelor’s degree plus equivalent and relevant experience

Tools

Spartan Connect platform

Job description

Associate Director for Student and Family Engagement

Functional Title Associate Director for Student and Family Engagement

Position Type

Position Type Staff

Position Eclass

Position Eclass EP - EHRA 12 mo leave earning

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Office of the Vice Chancellor for Student Affairs is responsible for managing functions related to student success outside of the classroom. The mission of the division builds on the University’s Mission regarding engaged citizenship, life-long learning, leadership, and intercultural competencies. Student Affairs provides intentional co-curricular experiences to support academic learning. Departments reporting to the Vice Chancellor are Accessibility Resources and Services, Campus Activities and Programs/Elliott University Center, Career and Professional Development, Dean of Students Office, Housing and Residence Life, Intercultural Engagement, Leadership and Civic Engagement, Military-Affiliated Services, Recreation and Wellness, and Student Health Services including Medical Services and Mental Health and Well-Being. The Division Office is staffed with two Associate Vice Chancellors, the Director of Student Affairs Research & Strategic Initiatives (with one reporting staff member), the Business Officer (with one reporting staff member), and an executive assistant.

Position Summary

The Associate Director is a full-time professional who leads several key strategic initiatives for the Division of Student Affairs. Working in the Office of the Vice Chancellor, the position advances the Spartan Experience co-curricular initiative, serving as the primary liaison with students and campus partners in promoting student engagement. The Associate Director also leads the Spartan Family Engagement program, supervises a graduate assistant, and manages Division scholarships. In addition, the position coordinates with their supervisor on Division strategic priorities focused on advancing work critical to student and organizational success. Functions include assessment, evaluation, and research activities; divisional storytelling including annual reporting, data visualization, social media; other cocurricular initiatives; student organization advising; and related committees.

Minimum Qualifications

Master’s degree in higher education administration, counseling, business, or related field from a regionally accredited institution; or bachelor’s plus equivalent and relevant experience. Minimum four years of professional experience working in a college/university environment; strong interpersonal, organizational, and communication skills; experience delivering high-quality work in a fast-paced, dynamic environment across departmental boundaries; capacity to manage multiple priorities and accomplish goals in a timely and successful manner; and commitment to the University and Division Mission and Vision.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

Five years professional experience in student life administration in a college/university setting; prior experience with outcomes-based co-curricular programming, parent and family engagement, student engagement technology platforms, program assessment and evaluation, professional communications, supervision, and event planning.

Special Instructions to Applicants

Recruitment Range

Recruitment Range $60,000 - $62,999

Org #-Department

Job Open Date

Job Open Date 09/16/2026

For Best Consideration Date

For Best Consideration Date 10/07/2026

Job Close Date

Open Until Filled Yes

FTE

FTE 1.000

Type of Appointment

Type of Appointment Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

Number of Months per Year 12

FLSA

FLSA Exempt

________________________________________________________________________________________________________________________

Percentage Of Time

Percentage Of Time 40

Key Responsibility

Spartan Experience Cocurricular Initiative

• Serve as primary liaison with students and campus partners in support of Spartan Experience (SE) student engagement opportunities.
• Implement and maintain SE opportunities in Spartan Connect, the cocurricular technology platform, following leading practices.
• Develop and lead marketing of the Spartan Experience to students, including assisting with event staffing and coordination efforts to support student engagement and departmental visibility.
• Directly oversee student, faculty and staff outreach for SE and the Spartan Connect platform by developing training materials, building partnerships with student organizations and University departments, and providing technical support to students and campus partners. Monitor engagement by Division of Student Affairs departments and partner offices to increase SE participation with student outreach and engagement.
• Coordinate with supervisor to share expertise with engagement trends and developing strategies for student engagement data access with campus partners.
• Act as primary University representative with Spartan Connect (technology platform) vendor.

Percentage Of Time

Percentage Of Time 25

Key Responsibility

Parent and Family Engagement

• Oversee the Parent Family Advisory Council ( PFAC ), coordinate monthly PFAC meetings, and assist in their annual planning and implementation of objectives.
• Manage family engagement technology platform and communications to include newsletter, targeted messaging, and social media.
• Coordinate with PFAC , Student Affairs departments, and campus partners to develop and deliver campus family events, including Family Weekend.
• Manage resource sharing and response to family questions and inquiries in a timely manner.

Percentage Of Time

Percentage Of Time 25

Key Responsibility

Special Projects

• Manage Division awards and scholarships, serving as primary liaison with Office of Financial Aid and related departments.
• Participate in assessment, evaluation, and research activities including annual reporting, survey administration and use of results, strategic planning and new initiatives.
• Manage divisional social media and other communications strategies.
• Perform other job-related duties and projects including advising student organization/s and serving on committees as assigned.

Percentage Of Time

Percentage Of Time 10

Key Responsibility

Supervision

• Supervise graduate assistant assigned to work with Parent and Family Engagement.
• Supervise graduate student practicum students, student employees as needed.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort

Physical Effort Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O

Work Environment Inside - F

Required Documents

Resume/CV

Cover Letter

List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please indicate how you learned of the vacant position for which you are applying:
  • SpartanTalent Website
  • Piedmont Triad Area Newspaper
  • The Chronicle of Higher Education
  • Inside Higher Ed
  • Other professional journal / website
  • NCWorks.gov
  • UNC School System Job Board
  • Personal Networking
  • Facebook
  • Twitter
  • Indeed.com
  • NorthCarolinaDiversity.com
  • Other
• * If you selected "Other", please provide the name of the resource here.

  (Open Ended Question)

• * Are you eligible to work in the United States without sponsorship?
  • Yes
  • No
• * Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?
  • Yes
  • No