Student Experience Assistant III: Admissions Assistant

Frederick Community College; Frederick (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Frederick Community College seeks a part-time Admissions Assistant to support enrollment services. The role involves assisting with admissions, maintaining student records, and providing excellent customer service to diverse populations. Ideal candidates will have a high school diploma and experience in customer service or higher education.

Qualifications

• Two years of experience in customer service, higher education, or sales.

Responsibilities

• Assist with admissions and answer student inquiries.
• Maintain accuracy of student records and support enrollment functions.
• Conduct campus tours and assist prospective students.

Skills

Customer Service

Cultural Awareness

Interpersonal Skills

Communication Skills

Bilingual

Education

High School Diploma

Associate Degree

Job description

Student Experience Assistant III: Admissions Assistant

Join to apply for the Student Experience Assistant III: Admissions Assistant role at Frederick Community College.

Job Details

Location: Frederick, MD

Pay Range: $23.01/hr - $25.31/hr (based on skills and experience)

Schedule: Variable, Monday to Friday, 8:30 AM - 4:30 PM

Employment Type: Part-time

Position Overview

The Admissions Assistant supports enrollment services by assisting with admissions, answering student inquiries, maintaining student records, and providing operational support. The role requires excellent customer service skills, cultural awareness, and the ability to work with diverse populations.

Essential Duties

• Answer phones and emails, assist with enrollment functions
• Maintain accuracy of student records and assist with application processing
• Respond to student inquiries and guide them on information systems
• Support departmental projects and events, including college fairs and high school visits
• Conduct campus tours and assist prospective students
• Ensure compliance with FERPA and institutional policies
• Perform other duties as assigned

Minimum Qualifications

• High School Diploma
• Two years of experience in customer service, higher education, or sales

Preferred Qualifications

• Associate Degree
• Experience with higher education databases and student information systems
• Excellent interpersonal and communication skills
• Ability to speak a second language and experience working with diverse populations

Additional Information

All applications must be submitted online. The position may require evening and weekend hours. Frederick Community College is an equal opportunity employer and values diversity.