Student Development Specialist II - Operations & Events Coordinator

Texas A&M University System; College Station (TX); On-site; USD 44,000 - 52,000; Full time

Job summary

Texas A&M University seeks a Student Development Specialist II in Operations & Events. You will support the Assistant Director in managing events across Rec Sports facilities, supervise student staff, and coordinate rentals, trainings, and client agreements.

You will interact with university partners and coordinate logistics for a busy campus recreation program. The role requires strong communication, organizational skills, and the ability to work beyond regular hours as needed.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 1+ years experience in recreation/sports or related field.
• Preferred graduate degree in sport/event management.

Responsibilities

• Support the Assistant Director with operations, reservations and events.
• Be primary contact for internal and external customers hosting events.
• Manage facility rentals: details, walkthroughs, staff scheduling, risk mgmt, client agreements.
• Collect post-event feedback and address issues or improvements.
• Enforce reservations, catering and weather policies as needed.
• Create Everyday User accounts and assist staff as required.

Skills

Event operations

Staff supervision

Customer service

Scheduling

Budget oversight

Facilities management

Education

Bachelor's degree

Graduate degree in sport management

Tools

Accruent EMS

7PointOps

WhenToWork

Outlook/Teams

Visio

Job description

Job Title

Student Development Specialist II - Operations & Events Coordinator

Agency

Texas A&M University

Department

Dept Of Recreational Sports

Proposed Minimum Salary

$4,312.50 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Who we are

The mission of the Department of Recreational Sports is to promote activity, wellness, and development by providing high-quality experiences and facilities for the students and community of Texas A&M University.

What we want

The Student Development Specialist II is responsible for assisting the Assistant Director for Operations, Reservations and Events with the management of events in all Rec Sports Facilities. Additionally, this position provides support in managing Rec Sports Facilities. This position works directly with the Operations and Events student staff, including recruiting, hiring, training, and evaluating employees. This position serves as the Rec Sports primary representative and liaison with Kinesiology and Sport.

Maintains day-use lockers and operational equipment at the Polo Road Rec Center and Student Rec Center; managing inventory of supplies and performing repairs as needed. Manage inventory of rental equipment and resale products. Plans and facilitates regular student employee socials for staff within the Operations and Events area. Manage the inventory of staff incentive program rewards. Support in the development of the graduate assistant working in the operations unit.

What you need to know

Salary: $51,750/annually.

Schedule: This position may require work beyond normal office hours and/or work on weekends

Qualifications

Required Education and Experience

• Bachelor's degree or equivalent combination of education and experience.
• One or more years of experience recreation/sports or related field.

Preferred Qualifications

• Experience coordinating operations and events across multiple indoor/outdoor recreation or athletic facilities
• Experience coordinating a variety of events for university, student, and community groups including tournaments, camps, and banquets
• Experience recruiting, hiring, onboarding, training, scheduling, and supervising part-time and/or student employees
• Experience developing and facilitating staff training related to operations, customer service, safety, or event management
• Budget oversight experience including purchasing supplies, preparing event invoices, and processing staff payroll
• Experience distributing, collecting, and analyzing post-event feedback
• Experience working with Accruent EMS event management software
• Experience working with 7PointOps operations software
• Experience working with WhenToWork scheduling software
• Experience with Microsoft Outlook, Teams, and Visio software
• Graduate degree in sport management, recreation management, event management, higher education administration, or similar field

Knowledge, Skills, and Abilities

• Ability to effectively communicate both orally and in writing
• Ability to positively and professionally interact with clients and staff
• Excellent communication and presentation skills
• Strong interpersonal and organizational skills
• Working knowledge of office software and instructional programs
• Knowledge of principles and methods for training and instructing individuals and groups
• Skilled in utilizing various learning and active listening strategies
• Ability to orally comprehend and express information and use inductive and deductive reasoning
• Ability to facilitate and adapt course and the course content
• Ability to positively and professionally interact with clients and staff, groups of various sizes
• Ability to multitask and work cooperatively with others
• Ability to move light, medium or heavy objects.
• Ability to work outdoors exposed to various weather conditions, potential allergens, elevated noise levels, and heat
• Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines

Responsibilities

• Collaborate with the Assistant Director for Operations, Reservations, and Events to provide support for events hosted at Rec Sports facilities, including, but not limited to, banquets, tournaments, meetings, camps, and tailgates.
• Serve as primary point of contact for internal and external customers who host events and practices at Rec Sports facilities.
• Manage all logistical aspects of facility rentals including coordinating event details, conducting pre-event walkthroughs, scheduling staff, risk management and preparing client agreements.
• Distribute, collect, and analyze post-event feedback forms and respond to operational issues, incident follow-up, or recommendations for future events.
• Review and enforce departmental policies including reservations, cancellation, catering, and inclement weather.
• Responsible for creating Everyday User account