Student Development Generalist: Part Time

Tri--county-Technical-College; South Carolina; On-site; USD 21,000 - 28,000; Part time

Job summary

Tri County Technical College in South Carolina seeks a Part-Time/Temporary Student Services Generalist to serve as the first point of contact for students and visitors, delivering front-line customer service and providing administrative support at the Oconee Campus.

The role supports student development programs and accessibility accommodations, with duties at the front desk and main office, and requires a Bachelor's degree.

Qualifications

• Provide customer service to students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests.
• Be familiar with general college information and academic programs, including corporate and community education.
• Advise and counsel students related to student development areas such as vocational, wellness, student resources, accessibility, and similar areas. Maintain confidential records and reports.
• Assist with the Ready Experience student focused programs, campus events and activities, including but not limited to student orientation. Assist with accommodative testing as needed, other campus events as needed.
• Provide support as needed for the Oconee campus, and for the Student Development Division.

Responsibilities

• Provide customer service to students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests.
• Be familiar with general college information and academic programs, including corporate and community education.
• Advise and counsel students related to student development areas such as vocational, wellness, student resources, accessibility, and similar areas. Maintain confidential records and reports.
• Assist with the Ready Experience student focused programs, campus events and activities, including but not limited to student orientation. Assist with accommodative testing as needed, other campus events as needed.
• Provide support as needed for the Oconee campus, and for the Student Development Division.

Education

Bachelor's degree

Job description

Are you passionate about education and eager to make a difference in the lives of students? Tri County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Be a part of a forward-thinking institution that values creativity, inclusivity, and excellence. We welcome applicants from all backgrounds and experiences who are committed to excellence in education.

The Part-Time/Temporary Student Services Generalist position is located at our Oconee Campus. Under the general supervision of the Oconee Campus Director, in partnership with the Student Engagement Coordinator, the Student Services Generalist will serve as first point of contact and deliver engaging front line customer service to students and visitors. They will provide administrative and logistical support for the front desk, main office, and campus team. They will support wrap around service delivery for Student Development programming and Accessibility Resource Center accommodations. The successful candidate will be dedicated to meeting the diverse needs of our students and possess the ability to establish and maintain effective working relationships with the campus community. Accordingly, the position requires an enthusiastic personality combined with a skilled, student-centered approach to problem-solving. Successful candidates must be able to effectively multi-task while communicating and handling detailed processes and procedures with a positive and supportive attitude.

Job Duties:

• Provide customer service to students, visitors, and colleagues through face-to-face interactions, phone calls, emails or other written requests
• Be familiar with general college information and academic programs, including corporate and community education
• Advise and counsel students related to student development areas such as vocational, wellness, student resources, accessibility, and similar areas. Maintain confidential records and reports.
• Assist with the Ready Experience student focused programs, campus events and activities, including but not limited to student orientation. Assist with accommodative testing as needed, other campus events as needed.
• Provide support as needed for the Oconee campus, and for the Student Development Division.

The Student Services Generalist role is a part-time/temporary employment opportunity that is not eligible for health or leave benefits. The successful candidate would work up to a maximum of 25 hours per week and will be required to take a 15-day break in service each calendar year.

A Bachelor's degree

Tri-County Technical College is a public, two-year community and technical college serving Anderson, Oconee, and Pickens counties in South Carolina.

Our Vision

Passionate people transforming lives and building strong communities one student at a time.

Our Mission

Tri-County Technical College provides students an exceptional and affordable learning experience that improves their quality of life. The College advances economic development in the tri-county region by preparing a highly-skilled workforce.

Our Values

• Integrity: We lead by example and are steadfast in upholding high ethical standards.
• Respect: We engage with one another in a manner that promotes civility, trust, openness, and understanding.
• Learning: We promote a growth mindset and use what we learn to deliver a transformative experience for our students and employees.
• Collaboration: We achieve more when we work together, especially when we bring diverse groups of people together to solve problems and generate change.
• Innovation: We encourage creative ideas that lead to positive outcomes for our students, our employees, and our community.
• Diversity and Inclusion: We are committed to creating a diverse and inclusive community that fosters a sense of belonging where every individual feels welcome and valued.

Tri-County Technical College is an Equal Opportunity/Affirmative Action Employer.

Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V).

It is the policy of Tri-County Technical College in accordance with applicable laws to recruit, hire, train, and promote people throughout all college levels without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.

Tri-County Technical College is a tobacco-free institution.