Student Development Advisor

Universal Technical Institute, Inc.; Lisle (IL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Weekends off

Paid training

Tuition benefit for you and family

Medical/Dental/Vision/Life Insurance

401K

Paid holidays

Parental leave

Job summary

Universal Technical Institute in Lisle, IL seeks a Student Development Advisor to connect with students, employers and campus teams, delivering engaging presentations and guiding students through advanced training programs.

The role emphasizes proactive relationship-building, customer-focused service, and strong communication to drive enrollment while thriving in a fast-paced, collaborative environment.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1–2 years customer service experience required.
• 1–2 years of sales experience required.
• Industry knowledge preferred.

Responsibilities

• Promotes, markets, and recruits students for Advanced Training Programs with engaging presentations.
• Drives outcomes related to Advanced Training metrics through collaboration with departments.
• Advises students regarding downgrades and enforces value of completing programs.
• Enhances student experience by answering questions and coordinating with managers.
• Interviews students to determine eligibility and schedules interviews.
• Plans and coordinates Advanced Training Expos and events.
• Conducts follow-up calls to ensure enrollment and address issues.
• Owns Program Change and Graduate Enroll processes and tracking.
• Other duties as assigned.

Skills

Presentation & sales

Public speaking

Communication

Time management

Problem solving

MS Office

Organizational skills

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

MS Office Suite

Job description

Student Development Advisor

Job Locations: US-IL-Lisle

ID: 2026-11125

Type: REG - Regular Employee

Our Student Development Advisors are the Advanced Training subject matter experts on the campus. They work to change the world, one life at a time, by helping students achieve their dreams through education. One should enjoy making connections with others and thriving in a fast-paced, collaborative, team environment. Proactively establishing relationships with students, employers, and other departments on campus is vital within this role as is consistently achieving results even under difficult circumstances. The Student Development Advisor performs activities in support of enrolling students in advanced training programs by having a friendly, warm demeanor as well as demonstrating a genuine interest in the needs and concerns of our students. One must be able to conduct engaging presentations and be an effective communicator in both verbal and written formats to be successful in this position. The ideal candidate will have a customer-focused, extroverted style that can enliven, engage and positively impact individuals. In addition, an ideal candidate can quickly adapt to changing situations and utilize persuasive skills to address concerns.

What We Offer:

• $32 - $36 per hour
• Weekends OFF
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave

Responsibilities

• Promotes, markets, and recruits students for Advanced Training Programs by delivering informational, engaging, compliant presentations to all students in both individual and group settings throughout the program, providing guidance and direction regarding career opportunities while sharing the value proposition, and educating short-course students enrolled in core programs.
• Drives outcomes related to Advanced Training metrics, which includes collaboration with other departments and other campus Student Development Advisors.
• Advises students regarding potential “downgrades” by addressing concerns, and stressing the value proposition of completing an Advanced Training Program using persuasive skills to illustrate the value proposition.
• Enhances student experience by answering student questions regarding Advanced Training Programs and working closely with Advanced Training Managers about individual student, specific class and overall program needs.
• Interviews students to determine eligibility for Advanced Training Programs, begins application process, prepares electronic files and schedule interviews for Advanced Training Managers.
• Plans and coordinates Advanced Training Program Expos and other promotional events
• Conducts follow-up calls to ensure enrollment and class start progress and addresses issues or concerns raised by students and/or student influencers regarding cost, finance, curriculum, tutoring, testing procedures or downgrade policy.
• Adapts to the situational needs of a given student or group to ensure information is conveyed and concerns are addressed regarding Advanced Training.
• Owns the Program Change and Graduate Re-Enroll process including maintaining tracking logs for Program Changes and Graduate e-enrolls and ensuring timely follow-through by all departments and the student in the process while offering outstanding customer service.
• Other duties as assigned.

Qualifications

Education / Experience

• High School diploma/GED required. Bachelor’s degree preferred.
• 1-2 years Customer service experience required
• 1-2 years of Sales experience required
• Industry knowledge preferred.

Skills

• Strong presentation and sales skills
• Ability to conduct professional presentations to large audiences
• Strong interpersonal communication skills, both verbal and written
• Multi-tasking and Time Management Skills; can adapt to a changing, fast-paced environment
• Independent ability to use good judgment, problem-solving, and decision-making skills
• Proficient in computer software applications including Word, Excel, Power Point and Outlook
• Strong planning and organizational skills

Abilities

• Must be able to lift and maneuver up to 25 pounds.
• Must be able to stand for long periods during events.
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.
• Minimal travel required (>1%) for potential campus presentations.
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday.

Work Environment

• Work is performed primarily indoors in a climate-controlled environment.
• Work is infrequently performed near or with moving mechanical parts.
• Short periods of limited exposure to non-hazardous level of fumes or airborne particles.

About Us:

It’s all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act ("ADA"). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.

Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.