Campus Operations Specialist

Universal Technical Institute, Inc.; Smyrna (GA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision & Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. in Smyrna, GA seeks a Campus Operations Specialist to process payments, disburse funds, and manage student accounts with a focus on accuracy and service.

You will support refunds, grants, and disbursements while maintaining solid communication with students and families.

Qualifications

• High school diploma or GED required.
• Associate’s degree preferred.

Responsibilities

• Payment Processor and Customer Service: guiding students and parents to financial clarity with expert advice and exceptional service.
• Disbursements: streamline refunds, grant awards, and student check disbursements.
• Collections: manage student payments and accounts from collection to graduation with timely funding accuracy.
• Inventory Control: inventory of student store merchandise and ACH transactions.

Skills

Communication

Interpersonal skills

Microsoft Excel

Accounting

Education

High School Diploma or GED

Associate’s degree preferred

Tools

Accounting software

Job description

Campus Operations Specialist

Job Locations

US-GA-Smyrna

Type REG - Regular Employee

Pay Range: $22 - $25 per hour (based upon experience)

Location: Smyrna, GA

What We Offer:

• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

• Payment Processor and Customer Service: Guiding Students and Parents to Financial Clarity with Expert Advice and Exceptional Service
• Disbursements: Streamlining Refunds, Grant Awards, and Student Check Disbursements
• Collections: Managing Student Payments and Accounts: From Collection to Graduation, Ensuring Financial Accuracy and Timely Funding
• Inventory Control: Inventory of Student Store Merchandise, ACH Transactions

Qualifications

• Education: High School Diploma or GED required
  • Associate’s degree preferred
• Experience: 1-3 years of previous experience; preferably in an institution of higher education or in the customer service industry
  • Some accounting and/or general ledger experience preferred
• Communicate Effectively: Skilled in clear and effective oral and written communication with a diverse customer base, always maintaining a welcoming and friendly demeanor.
• Interpersonal skills: builds effective relationships, ability to work in a fast-paced environment, organized, high level of attention to detail, and accuracy
• Technical Skills: Must have a good understanding of Microsoft Office programs (Microsoft Excel intermediate knowledge) and the ability to learn other systems

About Us:

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here. Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.