Student Data Services Assistant - BI & Analytics Support

Oregon State University; Corvallis (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

Oregon State University is seeking an Enterprise Data Services Student Assistant to support reporting, analytics, customer requests, and day-to-day data operations. You will collaborate with analysts and report developers on tasks including ServiceNow intake, data validation, and documentation, with opportunities to work hands-on with Power BI and Workday reporting.

The role emphasizes developing business intelligence, customer engagement, requirements gathering, and data governance skills while

Qualifications

• Strong written and verbal communication skills.
• Strong attention to detail and ability to accurately follow established processes.
• Ability to thoroughly organize and prioritize multiple tasks and follow work through to completion.
• Ability to communicate professionally and effectively with customers and team members.
• Ability to take clear, organized notes and document information accurately.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Assist with intake, triage, tracking, fulfillment and documentation of ServiceNow requests and support tickets.
• Manage communication between users and the technical team to support timely, complete resolution; clarify needs and gather reporting information.
• Communicate with requestors to clarify needs and gather information needed to fulfill reporting and data requests.
• Support intake and requirements gathering for enterprise report development.
• Perform data validation, quality assurance, and testing to help ensure accurate and reliable reporting.
• Use and maintain process documentation, email templates, job aids, and user guidance.
• Support operational reporting, data cleanup, and process improvement activities.
• Participate in team meetings, project work, and planning activities.
• Perform other related duties as assigned.

Skills

Communication

Critical Thinking

Teamwork

Technology

Education

High School student eligible

Undergraduate student enrollment (6 credit hours/term)

Undergraduate international student (12 credit hours/term)

Graduate student enrollment (5 credit hours/term)

Graduate international student (9 credit hours/term)

Job description

Oregon State University is seeking an Enterprise Data Services Student Assistant to support reporting, analytics, customer requests, and day-to-day data operations. You will collaborate with analysts and report developers on tasks including ServiceNow intake, data validation, and documentation, with opportunities to work hands-on with Power BI and Workday reporting.

The role emphasizes developing business intelligence, customer engagement, requirements gathering, and data governance skills while