Student Counseling Administrative Support Specialist

httpsladgovcomjobopenings; Portsmouth (VA); On-site; USD 40,000 - 54,000; Full time

Job summary

NNSY is seeking a Student Counseling Administrative Support Specialist to assist apprentices with academic administration, student services, and counseling-related needs throughout their participation in the program.

The role emphasizes supporting educational processes, advising on institutional procedures, and safeguarding confidential information within a government apprenticeship setting in Portsmouth, VA.

Qualifications

• Experience providing student services, counseling, or academic administrative support.
• Strong communication and customer-service skills.
• Understanding of institutional academic policies and procedures.
• Ability to protect confidential student information.

Responsibilities

• Provide students with educational and administrative assistance.
• Help resolve questions about academic and institutional processes.
• Coordinate appropriate student-service referrals when necessary.
• Support student academic-success and program-completion activities.

Skills

Student services

Counseling

Communication skills

Confidentiality

Job description

Schedule:

Full-time student support will be available throughout the academic program. Workload may increase during enrollment, academic-progress, and program-completion periods.

Summary:

The Student Counseling Administrative Support Specialist will assist NNSY apprentices with academic administration, student services, and counseling-related needs throughout their participation in the program.

Requirements:

• Must have experience providing student services, counseling, or academic administrative support.
• Must possess strong communication and customer-service skills.
• Must understand institutional academic policies and procedures.
• Must appropriately protect confidential student information.

Duties:

• Provide students with educational and administrative assistance.
• Help resolve questions concerning academic and institutional processes.
• Coordinate appropriate student-service referrals when necessary.
• Support student academic-success and program-completion activities.