Student COOP - Glaucoma

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Per Diem patient services assistant to support patient flow and administrative tasks at Massachusetts Eye and Ear Infirmary. You will interact with patients, help schedule appointments, and contribute to healthcare projects in a dynamic setting.

The role emphasizes data entry, accuracy in EHRs, and strong communication. Onsite work at 243-245 Charles Street with day shifts and growth opportunities within a leading health system.

Qualifications

• Currently enrolled in a healthcare-related degree or diploma program.
• High school diploma or equivalent required.
• Interest in healthcare with willingness to learn and grow.

Responsibilities

• Provide assistance to patients and families, answering questions within scope.
• Assist in scheduling patient appointments and manage patient flow.
• Support delivery of patient care and assist in healthcare projects.
• Enter data and maintain electronic health records (EHR) systems.

Skills

Healthcare interest

Communication skills

Data entry

EHR systems

Team collaboration

Education

High School Diploma or Equivalent

Job description

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects. Provide you with valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.

Does this position require Patient Care? No

Essential Functions

• Provide assistance to patients and their families, answering questions and addressing concerns within your scope of knowledge.
• Assist in scheduling patient appointments, ensuring efficient utilization of resources and optimal patient flow.
• Responsible for supporting the delivery of patient care, participate in administrative tasks, and assist in various healthcare projects.
• Valuable hands-on experience in a dynamic healthcare environment and contribute to your professional development.
• Help with data entry and maintaining electronic health records (EHR) systems.

Qualifications

Education

• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Experience

• Currently enrolled as a student pursuing a relevant degree or diploma in a healthcare-related field. 0-1 year required

Knowledge, Skills and Abilities

• Strong interest in the healthcare industry and a desire to gain practical experience.
• Excellent communication and interpersonal skills to interact effectively with patients, healthcare professionals, and staff.
• Detail-oriented with good organizational and time management skills.
• Ability to handle confidential information with integrity and professionalism.
• Proficient in using basic computer software.
• Willingness to learn, adapt, and contribute as part of a healthcare team.
• Knowledge of healthcare regulations and privacy laws is an asset.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veter