Student Conduct & Restorative Initiatives Coordinator

The Chronicle Of Higher Education, Inc.; Norfolk (VA); On-site; USD 45,000 - 50,000; Full time

Job summary

Norfolk State University seeks a skilled student conduct professional to support the conduct process, educate students on rights and responsibilities, and coordinate investigations and hearings in alignment with university policy. The role involves data reporting, case management, and collaboration with campus partners to promote safe student communities.

The successful candidate will have a Bachelor’s in Student Affairs or related field, 3–5 years of higher education experience, and knowledge

Qualifications

• Bachelor’s degree in Student Affairs, Higher Education Administration, Counseling, or equivalent combination of education, training and experience.
• Minimum of 3–5 years of experience in student conduct, student affairs, or a related field in higher education.

Responsibilities

• Demonstrates knowledge of student conduct policies and due process, and/or other related university procedures and regulations.
• Assist students in understanding their rights and responsibilities as University community members.
• Provide educational programs and resources to promote awareness of the Student Code of Conduct.
• Support students through the conduct process, offering guidance and resources.
• Display the ability to plan and prioritize work to meet deadlines, expected goals, and expected outcomes.
• Ability to manage and adjudicate student conduct cases, including investigations, hearings, sanction tracking, appeal coordination, documentation, reporting, and educational follow-up in accordance with university policy and applicable law.
• Coordinate informal and formal resolution processes, including restorative or educational interventions.
• Communicate effectively with all stakeholders involved in the student conduct process.
• Maintain accurate case files, documentation, and conduct data/reporting.
• Ensure compliance with legal and institutional requirements regarding student records.
• Provide referrals to campus support services, counseling, or other resources as needed.
• Support training, outreach, and educational programming for students, faculty, staff, and hearing board members.
• Compile and analyze statistical data related to student conduct and prepare reports as needed.
• Support special projects, assessment, and continuous improvement of the conduct system.
• Collaborate with campus partners to address student behavior, community standards, and institutional risk.
• Must be able to demonstrate a working knowledge and understanding of the Maxient conduct management software and other relevant technology.

Skills

Conduct policies

Case management

Stakeholder comms

Restorative justice

Data reporting

Legal compliance

Education

Bachelor’s degree in Student Affairs/Higher Education

Master’s degree preferred

Tools

Maxient

Job description

Norfolk State University seeks a skilled student conduct professional to support the conduct process, educate students on rights and responsibilities, and coordinate investigations and hearings in alignment with university policy. The role involves data reporting, case management, and collaboration with campus partners to promote safe student communities.

The successful candidate will have a Bachelor’s in Student Affairs or related field, 3–5 years of higher education experience, and knowledge