Student Conduct & Community Standards Lead

Mount St. Mary's University (Maryland); Washington (District of Columbia); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Tuition remission

Retirement plan

Paid time off

Comprehensive benefits

Job summary

Mount St. Mary’s University in Washington, DC area seeks a Director of Student Conduct & Community Standards who will lead the campus conduct program, promote accountability and student learning, and serve as the primary hearing officer.

The role partners with Residence Life, Public Safety, Counseling, Athletics, and Academic Affairs to create restorative, educational interventions and a safe, inclusive campus community.

Qualifications

• Master’s degree required in higher education, student affairs, counseling, or a related field.
• 3–6 years of progressively responsible professional experience in student conduct, residence life, or a closely related area.
• Demonstrated experience serving as a hearing officer and managing student conduct processes.
• Knowledge of student development theory, restorative practices, and student conduct best practices.
• Strong organizational, planning, and communication skills.
• Ability to build trusting, respectful relationships with students, staff, and campus partners.
• Familiarity with student conduct and student success technology platforms (e.g., Advocate or similar), preferred.
• Proficiency withMicrosoft Office Suite and institutional systems (e.g., Workday or similar).
• Ability to remain calm, professional, and empathetic in high-pressure emergencies.
• Demonstrated ability to manage multiple priorities and respond effectively to emerging concerns.

Responsibilities

• Provide operational leadership for the Student Conduct Office, including case intake, investigations, hearings, resolutions, and follow-up.
• Manage the student conduct processes in alignment with institutional policy, including student rights, adjudication procedures, restorative justice practices, and alternative resolution options.
• Serve as the primary hearing officer for student conduct cases, including complex, high-impact, or sensitive matters.
• Establish, implement, and oversee a student conduct board, including recruitment, training, supervision, and ongoing development of board members.
• Facilitate the ongoing review, revision, and implementation of the Student Code of Conduct.
• Partner with Residence Life, Housing, and Public Safety to identify behavioral trends, develop preventative strategies, and implement coordinated interventions.
• Collaborate with campus partners to review and respond to reports related to student concerns, safety hazards, and potential violations of university policies.
• Work together with faculty, staff, and campus partners to implement individual and community-based solutions.
• Work in partnership with Residence Life and Housing to train Resident Assistants to respond to behavioral concerns, address community-level issues, accurately document incidents, and support residential student populations.
• Develop and facilitate educational programs focused on community standards, ethical decision-making, conflict resolution, restorative practices, and responsible citizenship.

Skills

Organizational skills

Communication skills

Time management

Empathy

Relationship-building

MS Office proficiency

Education

Master’s degree in higher education/services related field

Tools

Advocate or similar

Workday or similar

Job description

Mount St. Mary’s University in Washington, DC area seeks a Director of Student Conduct & Community Standards who will lead the campus conduct program, promote accountability and student learning, and serve as the primary hearing officer.

The role partners with Residence Life, Public Safety, Counseling, Athletics, and Academic Affairs to create restorative, educational interventions and a safe, inclusive campus community.