Student CEO (SCEO) - RADFORD UNIVERSITY

Saxbys; Radford (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Saxbys is seeking a Student CEO to lead a Saxbys cafe operation on campus, gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with ownership of a business while developing leadership across team development, community engagement, and financial management.

You will own team development, community partnerships, and profitability targets, while representing the Saxbys brand and ensuring exceptional guest

Qualifications

• Completed at least one year of undergraduate studies.
• Prior Saxbys cafe experience preferred.
• Demonstrated leadership experience in academic, professional, or volunteer settings.
• Experience in customer service, hospitality, or retail preferred.

Responsibilities

• Team Development: build and lead a high-performing team through recruiting, training, coaching, and performance management.
• Community Leadership: establish the cafe as a community cornerstone through hospitality and partnerships.
• Financial Management: drive profitability by managing sales growth, labor costs, and inventory.
• Brand Representation: serve as the face of Saxbys on campus and communicate the mission and values.

Skills

Team Development

Community Leadership

Financial Management

Brand Representation

Education

Undergraduate studies

Job description

Accepting applications for Fall 2027 and future semesters!

Reports to: Operations Lead

Classification: Full-time, seasonal

FLSA Status: Non-Exempt

Pay Type: Hourly

Scope: 1 cafe

Location: In-person at assigned cafe

Job Summary: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.

What You Will Own

• Team Development: Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.


• Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.


• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.


• Brand Representation: Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.

Who You Will Support

• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.


• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.


• Recruiting Team: Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.

Who You Will Supervise

This position will supervise an average of 15 direct reports

What Success Looks Like

• Cafe achieves or exceeds budgeted revenue targets


• Cafe operates at or above budgeted Net Operating Income


• 30%+ of cafe staff are developed into Team Leads


• Guest satisfaction metrics consistently above 4.5/5

Where You Excel

• Developer of Individual Contributors


• Master of Prioritization


• Adaptable to Change


• Autonomous Problem Solving

What You Have Done

• Completed at least one year of undergraduate studies


• Prior Saxbys cafe experience preferred


• Demonstrated leadership experience in academic, professional, or volunteer settings


• Experience in customer service, hospitality, or retail preferred

What is Required

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.


• Must be an undergraduate student of the partner organization in good academic standing


• Ability to work 30-40 hours per week during cafe operating hours


• Physical requirements:


• Able to stand, walk, and smile for extended periods of time


• Able to stoop and kneel


• Push, pull, lift or carry up to 35 lbs


• Ascend or descend ladders, stairs, ramps

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Saxbys's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.