Student-Centric Library Tech & Research Assistant

Madison Area Technical College; City of Watertown (NY); On-site; USD 30,029,000 - 32,135,000; Part time

Job summary

Madison College is seeking a part-time Library Services Assistant to support library services at our Watertown and Fort Atkinson campuses, delivering front-line, student-centered help with circulation, research, and digital resources.

You'll aid with academic technologies, learning management systems, and resource access, while partnering with librarians and campus teams to sustain an accessible, inclusive learning environment.

Qualifications

• Front-line library support experience or strong customer service background.
• Experience with academic technologies and library software.
• Ability to assist with circulation, research, and resource access.
• Strong communication and teamwork skills.

Responsibilities

• Provide front-line student-centered support at Watertown and Fort Atkinson campuses.
• Assist with circulation, interlibrary loans, and equipment loans.
• Troubleshoot academic technology issues incl. LMS, accounts, software.
• Support marketing and event materials and campus promotional efforts.
• Collaborate on projects to enhance student support services.

Skills

Customer service

Communication skills

Technology troubleshooting

Information literacy

Research skills

Education

Associate degree

Tools

Library databases

Library management system

Learning management systems

Videoconferencing tools

Job description

Madison College is seeking a part-time Library Services Assistant to support library services at our Watertown and Fort Atkinson campuses, delivering front-line, student-centered help with circulation, research, and digital resources.

You'll aid with academic technologies, learning management systems, and resource access, while partnering with librarians and campus teams to sustain an accessible, inclusive learning environment.