Student-Centric Financial Aid Program Lead

University of Southern California; Glendale (CA); Vor Ort; USD 84.000 - 94.000; Vollzeit

Zusammenfassung

University of Southern California is seeking a Financial Aid Program Manager I to lead an assigned unit, supervise staff, and ensure compliant, student-centered financial aid operations. You will oversee packaging, processing, and policy interpretation while collaborating with campus partners to deliver accurate guidance.

Applicants should bring 3+ years of supervisory experience in financial aid, strong analytical and budgeting skills, and a commitment to USC's values.

Qualifikationen

• Minimum Education: Bachelor's degree. Minimum Experience: 3 years. Minimum Field of Expertise: Lead or supervisory experience in financial aid counseling.
• Experience leading financial aid programs and supervising staff.
• Knowledge of USC financial aid programs, plans, systems, and procedures.
• Ability to interpret financial aid policies and provide guidance to staff and campus partners.
• Strong analytical, budgeting, and data-management skills.

Aufgaben

• Oversee daily operations and staff of an assigned financial aid program or unit.
• Recruit, interview, hire, train, schedule, and assign work to staff and student employees.
• Establish performance expectations and address performance concerns as appropriate.
• Identify staff training needs and support development.
• Foster a collaborative, service-oriented work environment and evaluate performance.
• Develop budgets and monitor financial activity for the program.

Kenntnisse

Leadership

Staff development

Communication

Budget management

Data management

Analytical skills

Ausbildung

Bachelor's degree

Master's degree

Tools

Financial aid systems

Student-information systems

CRM platforms

Reporting tools

Jobbeschreibung

University of Southern California is seeking a Financial Aid Program Manager I to lead an assigned unit, supervise staff, and ensure compliant, student-centered financial aid operations. You will oversee packaging, processing, and policy interpretation while collaborating with campus partners to deliver accurate guidance.

Applicants should bring 3+ years of supervisory experience in financial aid, strong analytical and budgeting skills, and a commitment to USC's values.