Student Career Program Manager
John Jay College of Criminal Justice
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Job summary
John Jay College of Criminal Justice invites applications for a Student Career Program Manager. The Associate Director will lead the Career Learning Lab, building a team of career industry advisors and partnering with faculty, internship coordinators, and employers to create paid, career-aligned experiential learning opportunities.
The role bridges classroom curricula with career readiness, identifying internships, apprenticeships, co-ops, fellowships, and applied projects.
Qualifications
- Bachelor's degree with six years of related experience; Master's preferred.
- Experience connecting academic programs with employer workforce needs.
- Experience developing internship or experiential-learning pipelines.
- Experience with university recruiting and employer engagement.
Responsibilities
- Build relationships with students early and maintain engagement throughout career development.
- Conduct targeted student outreach and recruitment.
- Manage candidate communications and follow-up.
- Connect students to internships, employment, apprenticeships, and experiential learning.
- Coach students through employer recruitment processes.
- Facilitate student participation in employer recruitment.
- Monitor student engagement, interview progression, and placement.
- Provide referrals to Career Advisors for individualized career preparation.
- Partner with faculty to identify qualified students and establish referral processes.
- Introduce employers into classrooms and coordinate career-connected learning.
- Oversee internships and industry immersion experiences.
- Support industry projects and applied learning opportunities.
- Collaborate with faculty to connect academic learning with employer needs.
- Cultivate ongoing relationships with faculty and internship coordinators.
- Develop relationships across the college to expand career opportunities.
Education
Tools
Job description
Job Title:Student Career Program Manager
Job ID:32709
Location:John Jay College
Full/Part Time:Full-Time
Regular/Temporary:Regular
John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) led by President Karol V. Mason, and an internationally recognized leader in educating for justice. John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups.
Reporting to the Director of the Career Learning Lab, the Associate Director serves as the key link between the Career Learning Lab and academic departments campus-wide — partnering with faculty, program coordinators, advisors, and employer-facing colleagues to prepare students for paid, career-aligned experiential learning.
In this role, you'll build and lead a team of career industry advisors while cultivating strong relationships with Department Chairs, Faculty, Internship Coordinators, Academic Advisors, Program Directors, and leaders across Honors, Research, and Undergraduate/Graduate Programs. You'll work closely with academic leadership to identify and engage students for internships, apprenticeships, entry-level roles, fellowships, co-ops, capstone projects, and other applied learning opportunities.
You'll also serve as a bridge between the classroom and career readiness — learning departments' curricula, student skill sets, and career pathways inside and out, then finding creative ways to weave employer engagement and career development directly into academic life, from classroom presentations to industry-sponsored projects.
Build relationships with students beginning early in their academic careers and maintain engagement throughout their career development journey.
- Conduct targeted student outreach and recruitment
- Manage candidate communications and follow-
- Connect students to relevant internship, employment, apprenticeship, and experiential learning
- Coach students through employer and staffing-agency recruiting
- Facilitate student participation in employer recruitment
- Monitor student engagement, interview progression, and placement
- Provide appropriate referrals to Career Advisors for individualized career preparation and
Serve as a key Career Learning Lab partner to faculty and academic departments in connecting students to career and workforce opportunities.
- Partner with faculty to identify qualified and high-potential student
- Establish clear faculty-to-Career Learning Lab referral
- Introduce employers into classrooms and academic
- Coordinate employer classroom presentations and career-connected learning
- Oversee academic internship and industry immersion experience
- Support industry projects, experiential learning, and other applied learning
- Collaborate with faculty on opportunities that connect academic learning with employer needs and career
- Support faculty and departments developing student opportunities that strengthen career readiness and employment outcomes.
- Cultivate ongoing relationships with faculty, academic leadership, and internship coordinators to expand student access to career-connected opportunities.
Build strong partnerships across the college to expand awareness of and participation in internship and employment opportunities. Develop relationships with: student organizations, professional associations, cultural organizations, graduate and undergraduate programs, career advisors, peer mentors and other student success and academic support units. Collaborate with campus partners to identify students, communicate opportunities, and increase engagement in career development, internships, experiential learning, and employment pathways. Cultivate relationships across the college to expand and strengthen the student talent pipeline.
Develop and maintain centralized talent pools and sourcing systems that enable the College to respond efficiently to employer workforce needs. Organize and maintain student talent information by: Industry, skills, career Interests, graduation timeline, career readiness, internship eligibility, academic program, and relevant certifications or credentials. Develop recurring candidate pipelines for employers with annual or recurring hiring needs. Establish processes for identifying, segmenting, engaging, and referring students based on employer requirements and workforce demand. Monitor pipeline health and identify gaps in student representation, readiness, or engagement. Work collaboratively with the Manager of Employer & Staffing Partnerships to ensure employer opportunities are translated into targeted student sourcing and recruitment strategies.
Collaborate with Career Advisors and other Career Learning Lab colleagues to ensure students identified for talent pipelines are prepared to successfully compete for opportunities. Support students in developing: professional resumes, LinkedIn profiles, Interview readiness, career readiness competencies, required certifications and credentials, employer-specific preparation, and professional communication and workplace expectations. Develop targeted preparation strategies for students participating in employer recruitment processes, internship programs, and experiential learning opportunities. Create and support student career workshops and preparation activities aligned with employer and industry needs.
Partner with employer-facing colleagues to strengthen the connection between academic learning and workforce opportunities.
- Support the development of employer-connected projects and experiential learning
- Connect academic programs and faculty with relevant employers and industry
- Help identify student talent for employer-sponsored projects, internships, and applied learning
- Support systems that seamlessly engage, enroll, prepare, and position students for success in experiential learning opportunities.
- Collaborate with Career Learning Lab colleagues to assess student participation and outcomes associated with experiential learning and employer engagement.
Develop and maintain systems to monitor the effectiveness and health of the college's student talent pipelines. Track and report on: faculty partnerships, academic department partnerships, student referrals, candidate pools developed, student engagement, employer matches, interview conversion, student placements, internship participation, experiential learning participation, student pipeline health, career readiness, and employer hiring needs and trends. Assess student sourcing and engagement strategies and recommend enhancements based on participation, placement and employment outcomes. Use data and labor-market information to identify opportunities to strengthen academic partnerships, expand talent pools, and improve student-to-employer matching.
- Bachelor's Degree and six years' related experience required.
- Bachelor's degree and six (6) years of experience in career services, corporate recruiting, human resources, marketing, business, and/or a related field are required. Master's degree is preferred.
- OTHER QUALIFICATIONS
- Experience connecting academic programs and curricula to employer workforce needs. Experience developing internship, experiential learning, or early-career talent pipelines. Experience with university recruiting, employer engagement, or workforce development. Knowledge of career readiness competencies and student career development.
- Experience working with diverse student populations in a higher education environment. Knowledge of labor-market trends and emerging workforce needs.
- Experience developing scalable systems for student outreach, sourcing, engagement, and placement. Experience with marketing including creation of collateral materials, social media channels, and reporting on analytics.
- Proficiency in web-based technology, career base applications and/or platforms such as Handshake, VMock, and EAB navigate.
- Ability to travel domestically and/or internationally.
- Ability to participate in weekend and evening commitments.
- Excellent organizational, time management, and program/project management skills. Proficiency in data collection, analysis, visualization, reporting and data management tools (i.e. Qualtrics, CUNYFirst, etc.)
- Ability to work independently and as part of a team, multi-task, strong attention to details and meet deadlines.
- Must have strong research, organizational, technical, interpersonal, verbal, and written communication skills.
- High degree of professionalism, strong interpersonal skills, and team-oriented attitude.
Develops and manages career development programs and services in a College of Unit and assumes a leadership role in the design and delivery of creative approaches to career education and planning.
- Assists in unit planning, such as setting goals and objectives, and monitors status of progress toward meeting goals
- Designs and produces outcomes assessment reports; reviews outcomes and feedback and recommends strategies to expand and improve services.
- Directs a portfolio of targeted career programs, such as mentoring, internship, and alumni programs
- Manages one or more aspects of career office operations, such as on-campus recruiting
- Evaluates new technologies, assessment materials, and other career tools, makes recommendations, and acquires/implements them
- May counsel a limited number of students
- Performs related duties as
Job Title Name: Student Career Program Manager
Higher Education Associate
Exempt
$76,848 - $133,558
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
The review of resumes will begin on October 9, 2026. The posting closes on October 23, 2026.
CUNY Job Posting: Managerial/Professional
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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