(Student) Building Manager

Davenport University; Grand Rapids (MI); On-site; USD 15,911 - 22,661; Full time

Job summary

Davenport University in Grand Rapids seeks a Student Building Manager to support Athletics-Administration. The role provides supervisory support, oversees daily operations, and helps manage facilities, guest services, and campus safety while upholding the university's values.

You will train Student Center staff, handle front-desk duties, generate reports, and collaborate with administrators to deliver excellent service to students, visitors, staff and faculty.

Qualifications

• One semester as a Student Athletic Assistant is required.
• High School Diploma or GED.
• Must be enrolled in Davenport University with a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student.
• Previous cash handling, scheduling, and/or leadership experience preferred but not required.
• Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
• Excellent interpersonal skills that transcend diverse audiences; communicating to university customers with positive attitudes toward change, confidentiality, and conflict resolution.
• Must be highly motivated and solution oriented with a high degree of integrity, ethics, and dedication to the mission of the university.
• Prolonged sitting, standing and walking between work stations. Use of cash register, credit card machine (eye and hand strain).
• Use of personal computer and telephone (eye and hand strain). No regular lifting requirements, occasional lifting up to 50 pounds.

Responsibilities

• Perform supervisory duties for Student Center student employees in the absence of the director and assistant director.
• Act as auxiliary support for all areas of Student Center and be cross‑trained in all functions.
• Responsible for the security of all Student Center assets including products, register/receipt handling, and reporting integrity.
• Handle customer complaints and Student Center issues.
• Be knowledgeable of all administrative policies and procedures that must be implemented in the Student Center.
• Provide leadership that promotes trust, cooperation, and high levels of performance to the Student Center student employees.
• Develop effective working partnerships as a means to expedite and improve services for students, visitors, staff & faculty.
• May assist with training, recruiting, interviewing and hiring of Student Center staff.
• May be responsible for administrative support functions for the Student Center including but not limited to: greeting visitors, as well as answering and routing incoming calls, creating, maintaining and updating files.
• Generate reports, memorandums, correspondence, presentation materials, spreadsheets, graphics, and other materials using various software programs.
• Conduct special projects, research and assignments as needed.
• Provide GREAT customer service, anticipating and exceeding the needs of our customers.
• Demonstrate and promote the University Cultural Values.
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.

Skills

Interpersonal skills

Data systems experience

Customer service

Ethics and integrity

Motivation and problem solving

Education

High School Diploma or GED

Active Davenport University student enrollment

Job description

(Student) Building Manager

WORK LOCATION: Grand Rapids - Lettinga Campus

DEPARTMENT: Athletics-Administration

POSITION PAY RANGE: $14.00

TARGET HIRING RANGE: Actual pay offered will be commensurate with candidate qualifications and experience, the type of role, pay equity and available funding.

SEPTEMBER START DATE

SUMMARY

This position acts as a general assistant to the department, performing general business functions including but not limited to building rounds, station checks, oversight of selected areas throughout the athletic facilities, and any other work related to daily operations. May also support the director and assistant director of the Student Center by performing supervisory functions. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion.

RESPONSIBILITIES

1. Perform supervisory duties for Student Center student employees in the absence of the director and assistant director.
2. Act as auxiliary support for all areas of Student Center and be cross‑trained in all functions.
3. Responsible for the security of all Student Center assets including products, register/receipt handling, and reporting integrity.
4. Handle customer complaints and Student Center issues.
5. Be knowledgeable of all administrative policies and procedures that must be implemented in the Student Center.
6. Provide leadership that promotes trust, cooperation, and high levels of performance to the Student Center student employees.
7. Develop effective working partnerships as a means to expedite and improve services for students, visitors, staff & faculty.
8. May assist with training, recruiting, interviewing and hiring of Student Center staff.
9. May be responsible for administrative support functions for the Student Center including but not limited to: greeting visitors, as well as answering and routing incoming calls, creating, maintaining and updating files.
10. Generate reports, memorandums, correspondence, presentation materials, spreadsheets, graphics, and other materials using various software programs.
11. Conduct special projects, research and assignments as needed.
12. Provide GREAT customer service, anticipating and exceeding the needs of our customers.
13. Demonstrate and promote the University Cultural Values.
14. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.

QUALIFICATIONS

• REQUIRED: One semester as a Student Athletic Assistant
• High School Diploma or GED equivalent.
• Must be enrolled in a minimum of 6 credit hours as an undergraduate student or 3 credit hours as a graduate student while meeting the standards of academic progress at Davenport University.
• Previous cash handling, scheduling, and/or leadership experience preferred but not required.
• Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
• Excellent interpersonal skills that transcend diverse audiences; communicating to university customers with positive attitudes toward change, confidentiality, and conflict resolution.
• Must be highly motivated and solution oriented with a high degree of integrity, ethics, and dedication to the mission of the university.
• Prolonged sitting, standing and walking between work stations. Use of cash register, credit card machine (eye and hand strain).
• Use of personal computer and telephone (eye and hand strain). No regular lifting requirements, occasional lifting up to 50 pounds.