Student Assistant - Library (USF St. Petersburg)

University of South Florida; Florida; On-site; USD 15,911 - 22,661; Part time

Job summary

The University of South Florida, St. Petersburg, is seeking a Student Assistant for the library. This role involves providing front desk support, assisting with patron needs, and ensuring library materials are organized. Candidates should have a high school diploma and be enrolled at USF. Excellent customer service is essential. The hourly rate is $14.00. Experience in a library setting and knowledge of MS Office are preferred requirements.

Qualifications

• Excellent customer service skills preferably in a library environment.
• Experience with MS Office products.
• Flexibility to adapt to new technologies and workflows.

Responsibilities

• Provide front desk information support and assist patrons.
• Educate users about library services and policies.
• Re-shelve books and ensure they are organized.

Skills

Excellent customer service

Knowledge of MS Office

Ability to work independently

Education

High school diploma

Enrolled in at least 1 credit hour at USF

Job description

Student Assistant - Library (USF St. Petersburg)

Saint Petersburg, FL, United States

Salary: $14.00 hourly

Job Description

The Nelson Poynter Memorial Library is an active partner in the teaching, research, and learning of the University of South Florida St. Petersburg’s students, faculty, and staff. We promote student‑centered learning and research in an inviting, creative, and collaborative environment.

The Student Assistant’s primary job function is to provide front desk coverage and library support. The assistant may be asked to assist staff with patron counts and other general duties in support of the overall operation of the campus library. This position reports to the USF St. Petersburg campus library Manager, Access Services.

Responsibilities

Provides front desk information support: answers questions about the library and campus, helps patrons search the online catalog, locates and checks‑out materials, study room keys and accessories, and sorts and shelves library materials.

• Consistently reliable to cover assigned desk shift
• Excellent customer service to the USF community and library patrons, both in‑person and by telephone
• Educates users about library services and policies when appropriate
• Refers users’ questions to appropriate department or staff
• Learns Library Classification system, Library of Congress and Dewey
• Re‑shelves books and ensures they are in order on the shelves
• Other duties as assigned

Qualifications

Minimum Qualifications

• High school diploma
• Enrollment in at least 1 credit hour at USF

Preferred Qualifications

• Experience providing excellent customer service, preferably in a library environment
• Experience with MS Office products
• Ability to work independently after initial training
• Flexibility to adapt to new technologies, workflows, and emerging service models
• Ability to sit and stand for extended periods, lift up to 25 lbs, and push up to 50 lbs

Required Documents

• Resume
• Summer Class Schedule

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws. The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Applicants for USF employment are entitled to request reasonable accommodations in the application process.