Student Assignment and Enrollment Specialist

Young World Physical Education; Chapel Hill (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Chapel Hill-Carrboro City Schools is seeking a Student Assignment and Enrollment Specialist in Chapel Hill, NC. The role supports families by guiding them through registration, translating documents, and assisting those who cannot complete online applications, with frequent interaction in Spanish.

The District Registrar reviews enrollment documents, verifies residency, collaborates with transportation and counseling staff, and ensures compliance with FERPA and state laws while maintaining

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Ability to manage multiple tasks with attention to detail and deadlines.
• Demonstrated cultural competence and ability to work with diverse populations.
• Associate’s degree or higher in education, administration, or a related field preferred.
• Fluency in Spanish (oral and written) is strongly preferred.
• Proficiency in Infinite Campus or a similar SIS platform preferred.

Responsibilities

• Provides excellent customer service to CHCCS families in person, via telephone, and email.
• Handles all work-related matters efficiently, professionally, and confidentially while adhering to the goal of providing excellent customer service.
• Assumes primary responsibility for the registration of all new students grades K-12, and address changes for current students.
• Facilitates the registration application process for families unable to complete the process online, including the registration of students for the magnet programs lottery.
• Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies.
• Reviews documentation and makes school assignment decisions in accordance with federal, state, and local laws and policies.
• Utilizes the school district’s student assignment map, GIS systems, and property tax records to ensure that all new and registered students are domiciled for CHCCS.
• Creates and maintains files for documents pertaining to registration, address changes, in-district transfers, and out-of-district transfers.
• Collaborates with other departments and staff such as business and financial services, exceptional children, transportation, school data managers, school counselors, social workers, International Welcome Center staff, and the McKinney‑Vento contact person to carry out the responsibilities and duties of the position.
• Maintains strict confidentiality with student data and all matters pertaining to the responsibilities and duties of the position based upon board policy and the Family Educational Rights and Privacy Act (FERPA).
• Facilitates translation and interpretation services for families daily, most often in Spanish, but also in other languages as needed to complete the registration and enrollment process.
• Assists with all other student assignment, registration, and enrollment related tasks as assigned.

Skills

Interpersonal skills

Customer service

Bilingual Spanish

Attention to detail

Multitasking

Confidentiality

Communication

Education

High school diploma or equivalent

Associate’s degree or higher in education/admin or related field

Tools

Infinite Campus

Job description

Student Assignment and Enrollment Specialist

Chapel Hill-Carrboro City Schools Lincoln Center - Chapel Hill, North Carolina

Job Details

Job ID: 5836630 | Application Deadline: Posted until filled | Posted: Jul 16, 2026 1:02 PM (UTC)

Job Description

The District Registrar serves as a vital point of contact for current and prospective Chapel Hill‑Carrboro City Schools (CHCCS) families by delivering exceptional customer service in person, via phone, and through email. This position facilitates the student registration process, particularly assisting families who are unable to complete online applications. This role requires frequent interaction with students and families, many of whom may be Spanish‑speaking. Fluency in Spanish is strongly preferred to support communication, provide translations of school documents, and facilitate interpretation during parent meetings.

Position Summary

The District Registrar is responsible for reviewing and processing registration and enrollment documentation to ensure full compliance with federal, state, and local policies and laws. A key function of the role is to verify student residency using the district’s assignment map and ensure proper school placement. The position requires close collaboration with various departments including exceptional children, transportation, and school‑based staff, to support a smooth school transition for newly enrolled students. Additional responsibilities may include managing student transfers, address changes, and conducting domicile investigations, as well as performing other duties related to enrollment and student assignment as needed. Maintaining strict confidentiality and exercising professionalism and efficiency are essential to success in this role.

Essential Duties

• Provides excellent customer service to current and prospective CHCCS families in person, via telephone, and email.
• Handles all work‑related matters efficiently, professionally, and confidentially while adhering to the goal of providing excellent customer service.
• Assumes primary responsibility for the registration of all new students grades K‑12, and address changes for current students.
• Facilitates the registration application process for families unable to complete the process online, including the registration of students for the magnet programs lottery.
• Reviews and processes required registration and enrollment documentation to ensure compliance with federal, state, and local laws and policies.
• Reviews documentation and makes school assignment decisions in accordance with federal, state, and local laws and policies.
• Utilizes the school district’s student assignment map, GIS systems, and property tax records to ensure that all new and registered students are domiciled for CHCCS.
• Creates and maintains files for documents pertaining to registration, address changes, in‑district transfers, and out‑of‑district transfers.
• Collaborates with other departments and staff such as business and financial services, exceptional children, transportation, school data managers, school counselors, social workers, International Welcome Center staff, and the McKinney‑Vento contact person to carry out the responsibilities and duties of the position.
• Maintains strict confidentiality with student data and all matters pertaining to the responsibilities and duties of the position based upon board policy and the Family Educational Rights and Privacy Act (FERPA).
• Facilitates translation and interpretation services for families daily, most often in Spanish, but also in other languages as needed to complete the registration and enrollment process.
• Assists with all other student assignment, registration, and enrollment related tasks as assigned. These tasks may include but are not limited to the magnet programs lottery, student transfers, address changes, and domicile investigations.

Education / Experience Requirements

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Ability to manage multiple tasks with attention to detail and deadlines.
• Demonstrated cultural competence and ability to work with diverse populations.
• Associate’s degree or higher in education, administration, or a related field preferred.
• Fluency in Spanish (oral and written) is strongly preferred.
• Proficiency in Infinite Campus or a similar Student Information System (SIS) platform preferred.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Disclosure

This document provides descriptive information about the above Chapel Hill‑Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill‑Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Approved By: Date Created/Revised: 9/15/24

Position Type: Full‑time

Contact Information

• Erika Newkirk
• 750 S. Merritt Mill Road
• Chapel Hill, North Carolina 27516
• Phone: [phone]
• Email: [e-mail]