Student Affairs Intern

Portage Learning; Chippewa (Lycoming County); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Portage Learning, located in Chippewa Township, PA, invites you to join its Student Affairs team as a Summer Internship. You will gain hands-on experience in managing student records, registrations, and transcript requests while upholding confidentiality and policies.

The role reports to the Director of Student Services and offers exposure to the full enrollment process, from registration to transcript fulfillment, with project-based opportunities aligned to learning goals.

Qualifications

• Currently pursuing an undergraduate degree is required; junior or senior status preferred.
• Successful completion of a background check and ability to obtain: Child Abuse clearance, State Police clearance, and FBI fingerprinting.

Responsibilities

• Assist with maintaining accurate and confidential records, processing registrations, withdrawals, transcript requests, and student information updates in compliance with policies.
• Serve as a point of contact for student inquiries, provide information about policies and procedures, and support students, parents, and staff with a variety of questions and issues.
• Establish internship goals, meet weekly with a supervisor to track progress, and gain practical experience aligned with learning objectives.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Contribute to special projects with a service-oriented mindset.
• Perform other related duties as assigned.

Skills

Excellent communication

Multi-tasking

Interpersonal skills

Team collaboration

Eagerness to learn

Service oriented

Microsoft Office Suite

Education

Undergraduate degree

Tools

Microsoft Office Suite

Job description

Description

Job Title: Student Affairs Intern Date: 9/25/26 Position: Summer Internship

Reports to: Director of Student Services Department: Academics Travel: No

Status: Non-Exempt Compensation: Hourly Remote: No

Our Mission

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity

A Place Where Creativity and Curiosity Matter

The Student Affairs Intern will support the management and maintenance of student and institutional records with a strong emphasis on accuracy and confidentiality. You will operate out of the Student Services office to gain hands-on experience in student support services and administration. You will also collaborate with the entire Student Affairs department covering the entire enrollment process—from registration to transcript fulfillment. This intern position reports to the Director of Student Services, who may assign additional project-based work aligned with your learning goals and with departmental priorities.

What You’ll Invest In:

The Student Affairs Intern carries out these responsibilities:

• Assist with maintaining accurate and confidential records, processing registrations, withdrawals, transcript requests, and student information updates in compliance with policies.
• Serve as a point of contact for student inquiries, provide information about policies and procedures, and support students, parents, and staff with a variety of questions and issues.
• Establish internship goals, meet weekly with a supervisor to track progress, and gain practical experience aligned with learning objectives.
• Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning.
• Contribute to special projects with a service-oriented mindset.
• Perform other related duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function(s).

Requirements

We Believe the Best:

Portage Learning is seeking a candidate who exemplifies our mission, vision, philosophy, and goals.

Required Qualifications:

• Currently pursuing an undergraduate degree required. Junior or Senior status preferred.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting.

Preferred Qualifications

• Must be service oriented with a focus on helping others.
• Resolving conflicts and negotiating with others.
• Excellent communication (written, verbal, and listening) skills.
• Ability to multi-task, set priorities and achieve desired goals.
• Ability to use Microsoft Office Suite.
• Demonstrates strong interpersonal and relational skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and contribute.

At Portage Learning, we invest in our team members. All employees can grow professionally through our career progression tracks, professional development, and by utilizing our higher education assistance program.

Our inclusive culture drives our mission to transform lives and communities by providing learning opportunities for all who aspire to thrive. For those with a disability, we offer accommodation during the application and hiring process, including support for the interview and onboarding.

Collaborating with a Team that Values Humility, Respect, and Appreciation

Portage Learning operates in a professional, collaborative environment where meaningful relationships and a strong sense of community are valued. We foster a welcoming, team-oriented culture that encourages connection, mutual support, and shared success while maintaining a commitment to professionalism, excellence, and respect in all we do.

This is a summer internship, full-time position. Portage Learning typically operates Mondays to Fridays, 8 a.m. to 4 p.m. Employee schedules may vary within those hours. All staff members must attend required meetings and training at the office in Chippewa Township, PA.

Portage Learning is an equal-opportunity employer, extending opportunities to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, ancestry, place of birth, disability, handicap, age, genetic information, use of a guide or support animal, or any other status protected under applicable federal, state or local laws. Our policy reflects and accompanies the institution’s commitment to the principles of fair employment and the elimination of all discriminatory, harassing, and retaliatory practices.

Travel:

This job may require travel outside of the office. Travel would be primarily local during the business day, which may entail one or more overnight stays. Travel on one or more days of a weekend may occur occasionally.

Other Duties Disclaimer:

This is not an all-inclusive document. Additional duties, expectations, or demands may be added or changed to this document on an as-needed basis in order to meet organizational goals.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.