Student Affairs Admin Assistant — FWS Eligible

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Part time

Job summary

American University is seeking a part-time Student Assistant in the Office of the Vice Provost for Student Affairs. The role provides administrative, communications, research, event, and project support, acting as a welcoming first point of contact while upholding confidentiality and university standards.

Key duties include responding to inquiries, creating flyers and presentations, supporting scheduling, data collection, and routine office operations.

Qualifications

• High school diploma or equivalent.
• Active part-time or full-time enrollment as an undergraduate or graduate student.
• Current Federal Work-Study award and continued eligibility.
• Strong written, verbal, interpersonal, and customer-service skills.
• Demonstrated organization, attention to detail, reliability, and ability to manage multiple assignments and deadlines.
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and with staff guidance, maintain confidentiality, and serve a diverse community.

Responsibilities

• Monitor routine inquiries and route questions to staff.
• Welcome students, families, faculty, staff, and visitors with accurate information.
• Elevate urgent or sensitive concerns according to referral protocols.
• Assist with scheduling, document prep, filing, scanning, and mail distribution.
• Support office operations, digital resources, and an organized work environment.
• Create and edit flyers, digital graphics, and promotional materials.
• Draft and edit email, website, newsletters, and social media content.

Skills

MS 365

Written communication

Customer service

Education

High school diploma or equivalent

Active student enrollment

Federal Work-Study eligibility

Tools

Microsoft Word

PowerPoint

Excel

Canva

Adobe Creative Suite

Job description

American University is seeking a part-time Student Assistant in the Office of the Vice Provost for Student Affairs. The role provides administrative, communications, research, event, and project support, acting as a welcoming first point of contact while upholding confidentiality and university standards.

Key duties include responding to inquiries, creating flyers and presentations, supporting scheduling, data collection, and routine office operations.