Student Advising & Testing Coordinator

Doniphan; Kansas; On-site; USD 33,000 - 38,000; Full time

Job summary

Highland is seeking an Academic Advising Support Specialist to provide administrative, operational, and student-facing support for the Advising Office. You will manage testing and proctoring, schedule appointments, handle student communications, and help coordinate advising and testing services.

The role emphasizes creating a welcoming, student-centered environment, aiding enrollment steps, and connecting students with resources while ensuring FERPA compliance and efficient processes.

Qualifications

• Associate degree preferred; relevant administrative or customer service experience may be considered.
• Experience in office, educational environment, or customer service setting preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications; ability to learn SIS, scheduling platforms, and testing software.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate and administer placement testing, institutional assessments, and testing services.
• Schedule advising appointments and maintain advising calendars.
• Serve as initial point of contact for students, faculty, staff, and visitors.
• Maintain student records, databases, and office documentation; ensure confidentiality.
• Identify students needing extra assistance and connect them with campus resources.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Student information systems

Scheduling

Organization

Customer service

Problem-solving

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Student information systems

Job description

Highland is seeking an Academic Advising Support Specialist to provide administrative, operational, and student-facing support for the Advising Office. You will manage testing and proctoring, schedule appointments, handle student communications, and help coordinate advising and testing services.

The role emphasizes creating a welcoming, student-centered environment, aiding enrollment steps, and connecting students with resources while ensuring FERPA compliance and efficient processes.