Student Accounts Lead – Billing, Aid & Refunds (On-Campus)

Pacific-Northwest-University-of-Health-Science; Washington; On-site; USD 48,000 - 72,000; Full time

Job summary

Pacific Northwest University of Health Sciences (PNWU) in Yakima, WA, invites applications for an Assistant Bursar. The position handles day-to-day student account activities, including billing, payments, disbursements, refunds, and reconciliations, serving as a primary backup to the Bursar and coordinating with Financial Aid, Enrollment Services, and Finance.

The role requires a patient, respectful approach to student inquiries about bills, holds, or refunds, and a commitment to applying

Responsibilities

• Process and maintain student account activity including tuition and fees, payments, credits, scholarships, financial aid, adjustments, and other approved transactions.
• Review student account activity for accuracy and completeness and research discrepancies or unusual balances.
• Independently research and resolve complex student account issues and discrepancies within established policies and authority, escalating significant exceptions to the Bursar.
• Process approved student account adjustments and other related tasks as assigned.

Job description

Pacific Northwest University of Health Sciences (PNWU) in Yakima, WA, invites applications for an Assistant Bursar. The position handles day-to-day student account activities, including billing, payments, disbursements, refunds, and reconciliations, serving as a primary backup to the Bursar and coordinating with Financial Aid, Enrollment Services, and Finance.

The role requires a patient, respectful approach to student inquiries about bills, holds, or refunds, and a commitment to applying